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Brother MFC-685cw

 & M. David Stone Contributing Editor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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 - Brother MFC-685cw
3.0 Average

The Bottom Line

The Brother MFC-685cw is suitable for only light-duty printing, but it's packed with features—from an automatic document feeder to a phone-answering machine.

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Pros & Cons

    • Small size.
    • Wi-Fi and wired network.
    • Automatic document feeder.
    • Phone handset and answering machine.
    • Slow.
    • Limited paper capacity, at 100 sheets standard and maximum (plus 20-sheet photo tray).

Brother MFC-685cw Specs

Business Applications - DEFAULT SETTINGS - Microsoft Excel 2003 - 1 page, graph: 0:33 (min:sec)
Business Applications - DEFAULT SETTINGS - Microsoft Excel 2003 - 1 page, table A (with grid): 0:26 (min:sec)
Business Applications - DEFAULT SETTINGS - Microsoft Excel 2003 - 3 pages, charts and graphs: 1:25 (min:sec)
Business Applications - DEFAULT SETTINGS - Microsoft PowerPoint 2003 - 4 full-page slides: 2:21 (min:sec)
Business Applications - DEFAULT SETTINGS - Microsoft Word 2003 - 2 pages, text: 0:51 (min:sec)
Color or Monochrome: 1-pass color
Connection Type: Ethernet
Connection Type: USB
Connection Type: Wireless
Cost Per Page (Color): 14.4 cents
Cost Per Page (Mono): 4.7 cents
Direct Printing from Cameras: Yes
Direct Printing from Cameras: Yes (via cable)
Direct Printing from Media Slots: CompactFlash Type I
Direct Printing from Media Slots: Memory Stick
Direct Printing from Media Slots: Memory Stick Duo
Direct Printing from Media Slots: Memory Stick Pro
Direct Printing from Media Slots: Memory Stick Pro Duo
Direct Printing from Media Slots: MultiMedia Card
Direct Printing from Media Slots: Secure Digital
Direct Printing from Media Slots: xD-Picture Card
Duty Cycle: 2500 pages per month
Ink Jet Type: Standard All-Purpose
Input Capacity (printer input only): 100 sheets
LCD Preview Screen: Yes
Maximum Scan Area: 8.5" x 14"
Maximum Standard Paper Size: Legal
Network-Ready: Yes
Number of Cartridges: 4
Number of Ink Colors: 4
Photos - HIGH -QUALITY SETTINGS - Adobe Photoshop 7 - Average output time per print: 4" x 6" prints : 4:07 (min:sec)
Print Duplexing: No
Printer Category: Ink Jet
Scanner Optical Resolution: 600 pixels per inch
Scanner Type: Flatbed with ADF (Standard or Optional)
Standalone Copier and Fax: Copier
Standalone Copier and Fax: Fax
Type: All-In-One
Water/smudge proof or resistant: Yes

The Brother MFC-685cw ($200 street) won't brew your coffee, but this all-in-one (AIO) can handle virtually any other office task you need. Some years ago, Brother observed that even a home office or small office with light printing needs can make good use of other features that came only on high-priced, heavy-duty AIOs. The result has been a slew of feature-packed personal AIOs meant for light-duty printing. The MFC-685cw is one of Brother's latest—and most feature-rich—incarnations of that design concept.

According to Brother, the MFC-685cw is essentially a superset of the also-new-generation MFC-465cn, adding Wi-Fi; a larger, 3.3-inch color LCD for previewing photos; and a phone handset and answering machine. All comments in this review about any other feature should apply to both models.

The MFC-685cw's feature list is long. It prints, scans, and works as a standalone copier and fax machine. It also prints directly from memory cards, PictBridge cameras, and USB keys. Connection choices include both a wired network connection and Wi-Fi, and it can fax from and scan to a PC over a network. Finally, in what's a particularly welcome touch, it includes a 10-page automatic document feeder (ADF) for easy scanning, faxing, and copying of multipage documents.

As with previous-generation models from Brother—including, for example, the MFC-440cn that the MFC-465cn replaces—paper handling is on the skimpy side, with a 100-page input capacity plus a separate 20-page tray for 4-by-6 photo paper.

This low capacity is a big part of what limits the MFC-685cw to light-duty printing. My rule of thumb is to avoid having to add paper more than once a week. Doing that with this AIO would translate to printing no more than 20 pages per day on average, including incoming faxes and copies. On the other hand, the extra photo tray helps make the MFC-685cw fit well into the dual role of home and home office printer, since you can switch to printing photos without having to swap out the regular paper.

Finding a spot for the MFC-685cw is easy, thanks to the small size (7.1 by 18.4 by 14.6 inches, HWD). Setting up on a wired network is standard fare. Simply set the AIO in place, install the four ink cartridges, load paper, plug in a network cable, and run the automated installation routine. (I tested it using Windows XP, but the package includes a Vista driver as well.)

The best I can say for its speed is that the MFC-685cw is faster than Brother's last generation of printers. I timed it at a total of 21 minutes 51 seconds on our business applications suite (using QualityLogic's hardware and software for timing, www.qualitylogic.com). That's almost 6 minutes faster than the Brother MFC-440cn, but it's nowhere near the 12:18 for the similarly priced Editors' Choice Canon Pixma MP610 Photo All-In-One. Photo speed was also notably slow, averaging 4:07 for each 4-by-6 and 9:23 for each 8-by-10, compared with the MP610's 0:54 and 1:40, respectively.

Output quality is a mixed bag. Both graphics and photo quality are a match for most ink jets, but text is sub-par. All of the standard fonts on our text test were easily readable, with well-formed characters at 10 points, but only half passed both tests at 8 points, and none qualified at smaller point sizes. Consider the output suitable for most schoolwork or basic business needs, but not for anything that needs small fonts.

Graphics quality, on the other hand, is easily good enough for most business needs, including items like PowerPoint handouts for important clients. For graphics output, however, you may need to invest in a heavier-weight paper, as full-page graphics on my tests caused the multipurpose paper we use to curl. I noticed a tendency for colors to shift toward green; this was most obvious with grays and blues. Fortunately, minor color shifts are usually tolerable in graphics.

Photos on plain paper also showed a distinctly green color shift, but the colors were still within the realm of what I'd call newspaper quality—that is, close enough for casual applications, like printing Web pages with photos. Colors were much better on Brother's Premium Glossy photo paper, well within reasonable bounds. More generally, the output on photo paper qualifies as true photo quality and is roughly a match for what you'd expect from drugstore photos.

The photos are also reasonably scratch-resistant and waterproof, although if the paper gets too wet, it curls as it dries. Thus in real-world use, you can pass the photos around for people to look at without worrying about their being ruined. Just don't get the photos thoroughly soaked, as I do on my tests.

Clearly, the paper capacity and relatively slow speed limit the MFC-685cw to light-duty printing. But if that's all you need, the MFC-685cw offers a full complement of office machines—printer, scanner, fax machine, copier, answering machine, and even a phone handset—shoehorned into one compact package.

Check out the Brother MFC-685cw's test scores.

More Multi-Function Printer Reviews:

Final Thoughts

 - Brother MFC-685cw

Brother MFC-685cw

3.0 Average

The Brother MFC-685cw is suitable for only light-duty printing, but it's packed with features—from an automatic document feeder to a phone-answering machine.

Get It Now

Buy It Now

About Our Expert

M. David Stone

M. David Stone

Contributing Editor

My Experience

Most of my current work for PCMag is about printers and projectors, but I've covered a wide variety of other subjects—in more than 4,000 pieces, over more than 40 years—including both computer-related areas and others ranging from ape language experiments, to politics, to cosmology, to space colonies. I've written for PCMag.com from its start, and for PC Magazine before that, as a Contributor, then a Contributing Editor, then as the Lead Analyst for Printers, Scanners, and Projectors, and now, after a short hiatus, back to Contributing Editor.

I'm pretty sure I'm the only person who worked on every "Project Printer" blockbuster PCMag ever produced, often writing 15 or more reviews for the year's big printer blowout. (I snuck in a single review one year when I was writing a book, strictly so I could keep that claim alive.)

I've always worked for PCMag as a freelancer, which has freed me to take time away to write nine books, be a major contributor to four others, and write for other publications, including Wired, Computer Shopper, Projector Central, and Science Digest, where I was Computers Editor. I also wrote a computer column at one point for The Newark Star-Ledger.

Although I started my career primarily as a science (mostly physics and astronomy) and science-fiction writer (published in Analog), my non-computer-related work runs the gamut from the Project Data Book for NASA's Upper Atmosphere Research Satellite (written for GE's Astro-Space Division) to the script for a video overview of a top company in the gaming industry (that would be gambling, not video games). My books include The Underground Guide to Color Printers (Addison-Wesley), Troubleshooting Your PC (Microsoft Press), and Faster, Smarter Digital Photography (Microsoft Press).

Having covered a wide range of subjects, I've developed a serial expertise in many of them. The ones most relevant to my current work at PCMag.com are all imaging technologies.

The Technology I Use

I buy new PCs for my writing desk infrequently, because it takes a week or more to customize the settings the way I want them. At the moment, I have an HP Envy tower running Windows 10, but it's old enough to have a Windows 7 sticker on it. Its latest lease on a longer life is courtesy of a newly installed 500GB Samsung SSD 870 EVO.

Elsewhere in my house is an assortment of older and newer PCs. The older ones are dedicated to specific tasks, like the one I've been using to slowly digitize all the paper stored in my filing cabinets, while the newer ones are testbeds for printer and projector reviews.

For writing, I use Microsoft Word 2003, because I find it too annoying to take my hands off the keyboard to give mouse commands using the Ribbon. My workhorse printers are a Xerox Phaser 6280 color laser and a Dymo LabelWriter 450 Twin Turbo for labels and stamps. I also have a Canon Pixma iP8720 for printing photos, and a Canon ImageFormula DR-C225 for scanning.

My first computer was bought to replace my IBM Selectric for writing. After rejecting both the IBM PC (which had just been introduced) and the Apple II because of the keyboards, I chose a Vector Graphics Vector 3 CP/M machine with dual floppies. The first MS-DOS machine I was willing to use for writing was the IBM AT, with its much-improved keyboard compared with the original PC and its gargantuan 20MB hard drive.

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