PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Microsoft Office for iPhone: Too Little Too Late?

 & Jill Duffy Contributor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS

Microsoft Office apps arrived on the iPhone today in the U.S., but the fact that they're so late to the game means many people simply won't use them. Sure, many workers and students absolutely rely on Office, but they've learned to live without it for so long on the iPhone that getting users to adopt it now may be an uphill battle.

Living Without Office

Microsoft Office is one suite of products I just can't shake the need to use. I tried living without Office on my home computer for a year or two, opting to use free alternatives such as Google Drive (formerly Google Docs) and Evernote (for writing) for my various word processing, spreadsheet, and presentation needs. I considered using the relatively inexpensive Apple iWork, which comes with the added benefit of having tailor-made iPhone apps, but I was actually doing just fine with my free alternatives. But eventually, projects that absolutely required Office invariably fell into my lap, such as an editing gig that used Word-exclusive templates and the track changes feature, and I wound up installing Office on my home computer in the end anyhow. I just couldn't disentangle myself from Office.

On my iPhone, though, I've learned to deal with the lack of Office. Office wasn't even an option, so there was never any question that I'd have to hack around with various solutions until I found a system that worked for writing, editing, viewing documents, and whatever else I might need to do on my iPhone. Quite frankly, it's been long enough that I now can't imagine feeling the need for Word, Excel, or PowerPoint on my iPhone. I've lived without it this long. Why would I need it now?

Habits Die Hard

Had the Office suite come out two or three years ago, Microsoft might have caught me (and a lot of other iPhone owners, presumably) during a desperate moment, at a time before my iPhone habits had gelled, when I would have happily rolled Office into my productivity app set. I was still tinkering two or three years ago. I was still looking for solutions. But I find that the new iPhone app adoption bar is getting higher by the day. There are so many great apps available, and over the years I've narrowed down my set to the very best and developed habits around them. It's rare that I find an app that's remarkably better than ones I already use. In other words, I'm highly satisfied with almost every one of the apps I'd consider essential to me. And, the longer I live with my apps and develop habits around using them, the less likely I am to switch to something else.

Do you want to know what stunned me most about the announcement that Microsoft was releasing iOS apps for Office, though? No iPad apps!

There's no question in my mind that iPad users have a much higher demand for productivity apps and Microsoft Office than those on iPhone. iPad users are still actively seeking Office capabilities on their iPads. We on the software team at PCMag see a lot of email from readers about this very topic. iPad users want Office. They're still waiting for it. Many of the alternatives fall short. They are hungry for this product, not yet set in their ways, and ready to adopt it. Microsoft absolutely should have released iPad apps for Office first. They got the demand equation all wrong. If iPad owners got on board with Office first, they'd develop habits around using Office and, within a few weeks, see the need for it on their iPhones, too.

I don't think the app, known as Office Mobile for Office 365 subscribers (for iPhone), will be a total flop, but I do think Microsoft has completely missed the boat on retaining some of its customers and perhaps even capturing a new market: people whose primary personal computing device is a smartphone or tablet. The numbers are growing. (And, incidentally, those numbers seem to be growing even faster for Android than iOS, but Microsoft doesn't have Office apps for Android yet either.)

Given the state of Office, I just can't be talked into feeling like I need it on my phone. I'll keep using my own solution of cobbled-together apps and services on the iPhone and iPad.

For more, check out PCMag's review of Microsoft Office 365 Home Premium.

About Our Expert

Jill Duffy

Jill Duffy

Contributor

My Experience

I'm an expert in software and work-related issues, and I have been contributing to PCMag since 2011. I launched the column Get Organized in 2012 and ran it through 2024, offering advice on how to manage all the devices, apps, digital photos, email, and other technology that can make you feel overwhelmed. That column turned into the book Get Organized: How to Clean Up Your Messy Digital Life. I was also the first product reviewer at PCMag to test fitness gadgets, including everything from early Fitbits to smart bras.

Currently, I'm passionate about the meaning of work and work culture, and I enjoy writing about how managers and employees can communicate better, with or without software. My most recent book is The Everything Guide to Remote Work. I also love a good workplace drama. 

In addition to writing about work, I cover online education, focusing on learning for personal enrichment and skills development. I have a soft spot for really good language-learning software. Although I grew up speaking only English, some twists and turns in life led me to learn Spanish, Romanian, and a bit of American Sign Language. I've studied at the university level, as well as at the Foreign Service Institute, where US diplomats and ambassadors learn languages.

My writing has also appeared in WIRED, the BBC, Gloria, Refinery29, and Popular Science, among other publications.

Follow me on Mastodon.

The Technology I Use

Squeezing every last bit of usage out of the devices I already own is the only way I can tolerate my personal consumption. In other words, I do not own the latest cutting-edge technology. I buy things that will last and try to take care of them.

My life is organized by Todoist, and my notes live in Joplin. Where would I be without Dashlane as my password manager? Probably locked out of all my many online accounts—I have more than 1,000 of them.

When I share my contact information, it's an excruciatingly long list of phone numbers, messaging apps, and email addresses, because it's essential to stay flexible while also remaining somewhat mysterious.

Read full bio