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Verizon Promises Truly Unlimited Home 5G

Verizon's new wireless home broadband, launching on Oct. 1 in Houston, Indianapolis, Los Angeles, and Sacramento, will come with no caps, no throttling, and no deprioritization.

 & Sascha Segan Former Lead Analyst, Mobile

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LOS ANGELES—Verizon has plenty of room to deliver the wireless home broadband experience everyone really wants, chief network officer Nicki Palmer told us at Mobile World Congress Americas today.

That means Verizon 5G Home—launching on Oct. 1 in Houston, Indianapolis, Los Angeles, and Sacramento—will offer all you can eat speeds over 300Mbps with no caps, throttles, or deprioritization, at $50 per month for Verizon Wireless customers and $70 per month for others.

"The short answer to the [deprioritization] question is no," Palmer said.

Verizon will roll out additional home broadband where there's demand—meaning, "dense urban areas and then moving out from there," she said. But here's the thing—as Verizon builds out its mobile 5G network in 2019 to support mobile phones like the upcoming Moto Z3 with its 5G mod, it will offer home broadband in those areas as well.

"We're not just going to go to those places where we think competitively that we can kill cable," Palmer said. Verizon is building one broad network with multiple uses, and as that network comes online, it'll enable mobile phones, home broadband, and business customers.

There's been some controversy in wireless circles over whether or not Verizon's home 5G is "real" 5G, as it doesn't adhere to the 5G NR standard. But folks on the floor here at Mobile World Congress Americas have said that's overblown. Verizon will move to 5G NR next year and swap out existing customers' equipment, so there won't be a situation with multiple conflicting technologies.

The carrier's 5G tests have shown its technology performing better than expected, as we reported back in May. And while "rain, wind and wind-driven rain" may have some impact on service, it's "not as significant as we once thought," Palmer said.

With its 5G plans going smoothly, Verizon is still targeting the end of 2019 to almost entirely turn off its old 3G CDMA service, leaving only a slim band of spectrum for machine-to-machine applications. And unlike Sprint and T-Mobile, Verizon has done a great job of providing LTE-based simple voice phones for 3G customers to transition to.

"Our LTE coverage and capacity is far better than our [CDMA] 1X coverage," Palmer said. "The faster we can move off that spectrum and repurpose it for LTE, the better."

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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