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These States Have Seen the Biggest Decreases in Internet Speed During COVID-19

COVID-19 has forced many to work from home, but it hasn't hurt internet speeds in the United States. In fact, most places have seen an increase, except for a few areas.

 & Jason Cohen Senior Editor, Help & How To

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Despite concerns that COVID-19 would crash the internet, broadband in the United States has not only survived but actually thrived. According to a study conducted by WhistleOut, the average internet speeds across the country have increased over the course of the pandemic, jumping from 84.9 Mbps to 94.6 Mbps.

But where has it improved the most? WhistleOut determined that Wyoming (52 percent increase), Alaska (40 percent), Kentucky (37 percent), Kansas (36 percent), and Missouri (31 percent) saw the most significant increases in internet speeds. They believe that Wyoming, Alaska, and Kentucky were specifically boosted by government-sponsored initiatives to improve internet across those states.

Aside from municipal internet programs and customers upgrading their packages, our own studies may be able to back these numbers up. According to our Fastest ISPs of 2020 report, Alaska was helped by Anchorage's GCI Communications increasing to a record-breaking 134 PSI this year. It may also be worth noting that small towns in each of these states were shown to have fast internet for remote workers.

However, that does not mean all states saw an increase in internet speeds. Some, like Maryland (0.7 percent increase) and New Hampshire (0.1 percent increase), have remained about the same throughout the pandemic. That doesn't mean their internet is slow, though, as both states ranked among the fastest just last year.

States that have struggled the most during the pandemic include West Virginia (13 percent decrease), Hawaii (-8 percent), Delaware (-8 percent), Connecticut (-6 percent), Washington, DC (-2 percent), and Colorado (-0.5 percent). Of these states, West Virginia had already ranked as one of the slowest states, so a further decrease is likely very noticeable.

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About Our Expert

Jason Cohen

Jason Cohen

Senior Editor, Help & How To

My Experience

As PCMag's editor of how to content, I have to cover a wide variety of topics and also make our stories accessible to everyday users. Considering my history as a technical writer, copywriter, and all-around freelancer covering baseball, comics, and more at various outlets, I am used to making myself into an expert.

I believe tech corporations are bad, but you might as well know how to use technology in everyday life. Want more how to content delivered right to your inbox? Sign up for the tips and tricks newsletter that I curate twice a week.

The Technology I Use

My job as how-to guru means I use just about every gadget under the sun, so I can figure out how everything works. I work from a Lenovo ThinkPad running Windows 11, but also have a very large Dell Inspiron 17 3000 and Apple silicon MacBook. I also have a Google Pixel 6a for personal use and use a Galaxy Z Flip 4 for additional Samsung-related testing. For iOS coverage, an iPhone 13 mini works like a charm, though it's already becoming a little long in the tooth.

My desktop situation includes a dual monitor setup with a modest Acer monitor. I also use a Logitech mouse (who can use these ThinkPad trackpads) and a Havit keyboard (my first mechanical keyboard; I love it but my wife hates it!). I'm a recent convert from wired headphones; I have Anker Soundcore Liberty Air wireless earbuds for personal use and have taken to the Sennheiser HD 450BT headphones for work.

Whenever I have a second to myself, I'm probably gaming on my Nintendo Switch, Steam Deck, or Xbox Series S. I also still have a bunch of classic consoles lying around as well.

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