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Small Businesses Are More Vulnerable to Security Threats

A survey by Nulab has revealed that small businesses are more vulnerable to cybersecurity threats than their bigger competitors.

 & Jason Cohen Senior Editor, Help & How To

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Many of us are adapting to working from home, but what about the companies who employ us? Nulab spoke to 1,000 full-time employees who are working remotely about workplace cybersecurity. The results show that most workers believe their company has security issues, with many of the worst issues prevalent at smaller companies.

According to the study, 76 percent of employees overall felt security was at least somewhat problematic at work. But 23 percent of workers at companies with 1 to 50 employees and 19 percent of workers at companies with 51 to 100 employees felt important data was not sufficiently secure. Comparatively, only 8 percent of employees at places with 501 to 1,000 workers felt data was not properly secured.

nulab data on security habits

Only 42 percent of those workers confronted their employer about the issue. One major reason that number might be so low is that companies don't seem to be listening to the concerns of their employees. That's especially evident at small businesses—those companies with fewer than 50 employees—where 44 percent of the respondents who talked to their employer said the company was either slightly or not at all responsive.

But what exactly are companies doing wrong? Respondents said the biggest issues were a lack of training (33 percent), a failure to teach safe digital habits (32 percent), and weak password protocols (28 percent). The survey's data shows that all companies struggle with some of the biggest issues, but as you go down the list, it's clear that bigger companies are more often protected by data backups, password protocols, privacy settings, and other measures.

nulab data on cybersecurity support

This fact is only emphasized as the study breaks down specific issues. Small companies are seemingly more reckless when it comes to password management, as 66 percent of employees from companies with 2 to 100 workers felt their employer-provided passwords were insecure. On the other side, only 43 percent of employees from companies with 501 to 1,000+ workers felt the same.

What was most revealing about the security challenges facing small businesses was the fact that 35 percent of employees from companies with 2 to 50 workers said their company has no dedicated technology department or staff. Overall, 15 percent of respondents indicated that their company has no IT whatsoever.

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About Our Expert

Jason Cohen

Jason Cohen

Senior Editor, Help & How To

My Experience

As PCMag's editor of how to content, I have to cover a wide variety of topics and also make our stories accessible to everyday users. Considering my history as a technical writer, copywriter, and all-around freelancer covering baseball, comics, and more at various outlets, I am used to making myself into an expert.

I believe tech corporations are bad, but you might as well know how to use technology in everyday life. Want more how to content delivered right to your inbox? Sign up for the tips and tricks newsletter that I curate twice a week.

The Technology I Use

My job as how-to guru means I use just about every gadget under the sun, so I can figure out how everything works. I work from a Lenovo ThinkPad running Windows 11, but also have a very large Dell Inspiron 17 3000 and Apple silicon MacBook. I also have a Google Pixel 6a for personal use and use a Galaxy Z Flip 4 for additional Samsung-related testing. For iOS coverage, an iPhone 13 mini works like a charm, though it's already becoming a little long in the tooth.

My desktop situation includes a dual monitor setup with a modest Acer monitor. I also use a Logitech mouse (who can use these ThinkPad trackpads) and a Havit keyboard (my first mechanical keyboard; I love it but my wife hates it!). I'm a recent convert from wired headphones; I have Anker Soundcore Liberty Air wireless earbuds for personal use and have taken to the Sennheiser HD 450BT headphones for work.

Whenever I have a second to myself, I'm probably gaming on my Nintendo Switch, Steam Deck, or Xbox Series S. I also still have a bunch of classic consoles lying around as well.

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