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What Are People Doing on Social Video Chats?

More people are using video chat than ever. But what's happening on those calls when they're not work-related?

 & Chandra Steele Senior Features Writer

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Screen time used to be a thing we were concerned about. We monitored how much time we spent on our devices as opposed to, say, being physically present with people. Right now, though, for a lot of us, the time we spend on our devices is the only time we’re with people. The COVID-19 quarantine has turned video calls into the closest thing many people have to socializing.

Flixed surveyed US residents to see how and where they’re spending their social video time. Most respondents are video chatting at least twice a week, for an average of two and a half hours a day. The generational differences are small. Gen Z video-chats about four days a week for around three hours while Boomers chat about three and a half days a week for two and a quarter hours. 

While the majority of people (88.6 percent) spend their time just socializing, others get creative: playing games (30.4 percent), watching movies together (13.2 percent), and even dancing (4.7 percent). Only 5 percent worried about Zoom bombers crashing their fun. 

Zoom predictably saw an increase in how many people are using the service, with an influx of 14 percent of new users after quarantine. It was far ahead of other services, with Google Hangouts being the only other service to gain anything, and just 1 percent at that. Most services maintained their number of users, though Skype actually lost 8 percent. 

One thing is 100 percent certain though—video chat has changed what could otherwise be an even more isolating quarantine experience.

Further Reading

About Our Expert

Chandra Steele

Chandra Steele

Senior Features Writer

My Experience

My title is Senior Features Writer, which is a license to write about absolutely anything if I can connect it to technology (I can). I’ve been at PCMag since 2011 and have covered the surveillance state, vaccination cards, ghost guns, voting, ISIS, art, fashion, film, design, gender bias, and more. You might have seen me on TV talking about these topics or heard me on your commute home on the radio or a podcast. Or maybe you’ve just seen my Bernie meme

I strive to explain topics that you might come across in the news but not fully understand, such as NFTs and meme stocks. I’ve had the pleasure of talking tech with Jeff Goldblum, Ang Lee, and other celebrities who have brought a different perspective to it. I put great care into writing gift guides and am always touched by the notes I get from people who’ve used them to choose presents that have been well-received. Though I love that I get to write about the tech industry every day, it’s touched by gender, racial, and socioeconomic inequality and I try to bring these topics to light. 

Outside of PCMag, I write fiction, poetry, humor, and essays on culture.

My Areas of Expertise

  • Making incomprehensible tech news easy to understand
  • Expanding the boundaries of topics covered in the industry
  • Figuring out tips and tricks in apps and on devices and letting you know about them
  • Putting together gift guides for everyone in your life 

The Technology I Use

All that gadgets is gold for me: my iPhone 11 Pro, my fifth-generation iPad that I use only for streaming videos and music, my iPad mini 4 that I like to take with me whenever I carry a bag that can fit it, and my MacBook Pro. Why are they all different shades of gold, though? What’s going on, Apple? 

None of them quite live up to my two past loves: my LG Lotus LX600 phone and my Sony Walkman NW-E005 MP3 player. 

I've never given up wired earbuds so I was ahead of all those trend pieces. I use a Mangotek Lightning-to-3.5mm headphone jack adapter to connect them to my phone. 

I have had so many ebook readers, but I prefer paper to them all. Still, my Kindle Paperwhite is perfect for traveling or when I’m too impatient to wait for a book to be released in paperback.

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