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Noticed More Ads on Max? You're Not Imagining Things

Warner Bros. Discovery quietly increases the ad load for the Max streaming service, soon to be renamed HBO Max.

 & Michael Kan Principal Reporter

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If you feel like you're seeing more commercials on Max, you're not wrong. 

The streaming service has quietly increased its ad load by 50%, according to PCWorld, which spotted Warner Bros. Discovery (WBD) mentioning the change in its support pages. 

The ad-based streaming plan for Max originally caps the ad load to “about 4 minutes per hour,” according to archived views of the support pages. But sometime in late February, WBD updated the support page to increase the ad load to “about 6 minutes of ads per hour.”

The old language
(Credit: Wayback Machine/Help.max.com)
The current language
(Credit: Help.max.com)

WBD didn’t immediately respond to a request for comment. But the company probably increased the ad load to rake in more revenue from users on the ad-based Max streaming plan. Amazon Prime Video has also been increasing the ad load on its service, irking consumers.  

In Max’s case, the ad-based plan debuted in 2021 “with a commitment to the lowest commercial ad load in the streaming industry,” Warner Bros. Discovery said at the time. 

“Additionally, ads will not play during HBO programming,” the company added. But since then, users have reported commercial breaks during HBO original programs. (Max will soon once again be known as HBO Max.)

Although the ad load change from 4 minutes to 6 minutes isn’t a huge increase, it still might annoy subscribers when some have already suspected Max has been ramping up the number of commercial breaks. “It used to be that ads would play at the beginning of a show and then no more, now they cut into my shows multiple times,” wrote one Reddit user in February. 

“Not only are there more ads, they’re more intrusive and more repetitive,” added another user. 

Of course, Max users can remove the commercials entirely, but that requires paying for the ad-free plan, which costs $16.99 per month, up from the $9.99 per month for the basic with ads service.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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