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Disney+ Kicks Off Password-Sharing Crackdown in Canada

Disney+ sends emails to Canadian subscribers about implementing new password-sharing restrictions on Nov. 1. A wider clampdown is expected sometime next year.

 & Michael Kan Principal Reporter

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Disney+ is making good on its promise to crack down on account sharing, though the effort is currently limited to users in Canada.

Disney+ sent emails to subscribers in the country this week about implementing new password-sharing restrictions on Nov. 1, according to MobileSyrup, which first reported the news. 

“We're implementing restrictions on your ability to share your account or login credentials outside of your household,” the email says. An FAQ adds that paying subscribers will only be able to stream Disney+ from “devices associated with your primary personal residence.”

The account-sharing restriction is part of a new subscriber’s agreement that Disney is rolling out for the streaming service. The updated agreement, accessible only via a Canadian IP address, adds that Disney “may limit or terminate access" if it determines account-sharing is occurring. 

Disney didn’t immediately respond to a request for comment. But CEO Bob Iger said in an August earnings call that Disney is "actively exploring ways to address account sharing and the best options for paying subscribers to share their accounts with friends and family.”

Iger added: "We will roll out tactics to drive monetization sometime in 2024,” signaling that Disney plans on embarking on a wider password-sharing clampdown sometime next year. 

Although users in Canada will face the restrictions sooner than most, the email from Disney+ notes that a new ad-supported tier is coming to the country on Nov. 1 for CAD$7.99 per month. The current, ad-free tier costs CAD$11.99 per month.

In the US, Disney+ Premium is set to increase from $10.99 to $13.99 per month starting Oct. 12, a 27% price hike. It's a similar deal for Hulu subscribers, who will see their price rise from $14.99 to $17.99 per month (a 20% increase).

Netflix implemented a similar password-sharing crackdown earlier this year in a bid to lock down more subscribers, many of whom have opted for that streaming service's ad-supported "Basic with Ads" tier, which costs $6.99 per month.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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