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Netflix Removes Ad-Free Basic Plan in Canada: Is the US Next?

No more CA$9.99 plan for new users in Canada. The change pushes new subscribers to either adopt the ad-supported plan or the costlier standard subscription at CA$16.49.

 & Michael Kan Principal Reporter

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If you're looking for an affordable, ad-free Netflix tier, your options are dwindling in Canada.

Netflix has quietly stopped offering its CA$9.99 basic tier to new subscribers in Canada. The company tells The Canadian Press it has phased out the basic tier, which was previously the cheapest Netflix plan for those who wanted to avoid ads. 

Now users in the country can only choose from the ad-supported plan at CA$5.99 per month or the costlier standard and premium tiers at CA$16.49 and CA$20.99, respectively, according to a support document.  

Support document

The company wouldn’t say if the change is part of a test or permanent. “To clarify, existing members on Basic are unaffected by this change. Basic is not available to new and rejoining members in Canada," Netflix tells PCMag. So if you're on the Basic plan now and change to a different tier, you can't go back to Basic.

That said, The Canadian Press reports Netflix plans on removing the basic tier for existing subscribers “in the near future.”

Netflix is likely making the change because it can earn more revenue from its ad-supported plan over the basic tier, thanks to the added commercials. In an April earnings report, the company noted it's generating a higher "Average Revenue per Membership" in the US through the ad-based tier than via the company’s standard plan, which costs $15.49 a month.  

Nevertheless, the change is sparking fears Netflix could kill off the basic tier in other markets, including the US. At the same time, the company is already irritating numerous consumers by cracking down on account sharing, which will supposedly begin this week for US subscribers based on the company’s previous timeline.

The ad-supported plan does offer some benefits over the basic tier. For example, the ad-based plan let's you stream concurrently on two devices at 1080p, while the basic tier only supports streaming on one device at 720p quality. However, the ad-supported tier lacks the ability to download videos for offline viewing.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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