Wayne Rash

Dialpad Connect

A slick, reliable VoIP with some limitations

9 months, 2 weeks By John Brandon, Wayne Rash, Paul Ferrill

Ooma Office

Simple, cost-effective voice calling

1 year, 1 month By John Brandon, Wayne Rash, Paul Ferrill

Freshdesk Contact Center

An affordable softphone for call centers and customer service operations

3 years, 9 months By Wayne Rash, Paul Ferrill

10 Critical Questions to Ask Before Migrating to a New VoIP Phone Service

Today's hybrid work models make VoIP more attractive than ever, but they also make implementing it more complicated. Be sure to consider these points before making a major change.

4 years, 3 months By Wayne Rash

Avoid these 10 VoIP Deployment Traps

The remote work new normal has made voice over IP (VoIP) the standard for business communications, but without careful planning your rollout could turn into a nightmare. Here are ten potential pitfalls to avoid.

4 years, 6 months By Wayne Rash

Why Mobile VoIP Should Be Part of Your Business Phone System

For business users, a Voice-over-IP (VoIP) client that works on your smartphones can make a lot of sense. Especially these days when so many employees are working from home using personal devices.

6 years By Wayne Rash

When to Use a VPN to Carry VoIP Traffic

With so many workers laboring from home these days, managing specific kinds of traffic has become tricky. Virtual Private Networks (VPNs) can help secure data, but using them to protect performance-sensitive streams like voice over IP (VoIP) requires some tweaking.

6 years By Wayne Rash

10 Best Practices for VoIP Success

If COVID-19 has you thinking about your business' communications, you're probably looking at a voice over IP or unified communications solution. For folks in that boat, here are ten best practices to help ensure success.

6 years By Wayne Rash

What's VoIP's Big Security Problem? SIP

Session Initiation Protocol (SIP) is a must for voice over IP (VoIP) communication. But by itself, SIP is insecure and easily hacked. Here's what you need to know to protect your calls and your network.

6 years, 1 month By Wayne Rash

The Best Infrastructure-as-a-Service Solutions for 2020

There are a wide range and selection of Infrastructure-as-a-Service (IaaS) solutions that are a key component to IT strategies. We test the top five IaaS solutions to help find the best fit for your business.

6 years, 5 months By Wayne Rash, Steven Vaughan-Nichols

Amazon Web Services

Amazon Web Services can run various services and support a range of operating systems. Its universal appeal is further strengthened by its intuitive setup process, management, and monitoring features earning it our Editor's Choice selection in IaaS solutions.

6 years, 8 months By Wayne Rash, Steven Vaughan-Nichols

Google Cloud Platform

Google Cloud Platform (GCP) is a top-notch Infrastructure-as-a-Service (IaaS) solution with various cloud services that will appeal to users of Google services. Features include impressive AL and ML functionality and outstanding overall performance.

6 years, 8 months By Wayne Rash, Steven Vaughan-Nichols

Protect Your Business During Custom Coding Projects

A talented programmer is a valued asset to any organization, but that doesn't mean you shouldn't take steps to protect yourself and your organization.

6 years, 9 months By Wayne Rash

Microsoft Seriously Beefs Up Security in Windows Server 2019

It looks like the latest version of Microsoft's venerable Windows Server operating system has upped its game in the security department.

6 years, 10 months By Wayne Rash

Want to Improve Your IT Career? Train Yourself

Regardless of whether you're happy about your current career progression or not, adding security skills to your portfolio is practically a requirement for any branch of IT. We explore several online resources that you can use right now to sharpen your IT security know-how.

6 years, 10 months By Wayne Rash

Grasshopper Review

Grasshopper is aimed at small to midsize businesses (SMB). In that space, it's a solid contender with a good feature set, solid mobility support, and a decent price point, too.

6 years, 11 months By Wayne Rash

Backing Up May Be Easier, But There's More to It Than You Think

Yes, of course you need to back up your critical data files, and yes, the cloud has made that task easier. But the cloud and virtualization have also added a whole new aspect to backup and many people are forgetting about it.

6 years, 11 months By Wayne Rash

The Serverless Computing Lie and When to Use It

Just because the name 'serverless computing' is misleading doesn't mean it's not a good way to save money and simplify your life. But only for certain kinds of workloads.

6 years, 11 months By Wayne Rash

Why Your Cloud Security Isn't Cutting It and What to Do About It

Cloud security experts are pointing to people, rather than faulty bits, as the chief security risk to cloud resources. Here's how to strengthen your people perimeter.

6 years, 11 months By Wayne Rash

Why Your Business VoIP System Might Not Belong in the Cloud

Managed voice over IP (VoIP) vendors insist the best place for your phone service is in the cloud. But there are several practical reasons why some or all of it should remain on the premises. Here's how to know what's best for your business.

7 years By Wayne Rash