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Security Firm Loses Bid to Suppress Unflattering Test Results

CrowdStrike wanted to stop NSS Labs from publishing its findings, but a judge threw out the case.

 & Angela Moscaritolo Managing Editor, Consumer Electronics

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Enterprise security firm CrowdStrike this week lost a legal battle aimed at stopping independent security testing and advisory firm NSS Labs from publishing its findings.

SecurityWatchCrowdStrike on Friday sought a temporary restraining order and preliminary injunction in Delaware to stop NSS from publishing its full Advanced Endpoint Protection Group test, which includes an assessment of CrowdStrike's Flacon product. The federal court denied CrowdStrike's request on Monday, and NSS Labs on Tuesday published its test results.

The NSS report, which is only available to paying subscribers, examines products from Carbon Black, CrowdStrike, Cylance, ESET, Fortinet, Invincea, Kaspersky, Malwarebytes, McAfee, SentinelOne, Sophos, Symantec, and Trend Micro. The NSS calls it "the industry's most rigorous test to date of leading Advanced Endpoint Protection (AEP) solutions."

CrowdStrike disagrees with that assessment. In a blog post Tuesday, the security firm accused NSS of "unlawfully accessing" its software and improperly testing its product. The company said it hadn't seen the test results but was simply "making a stand against what we believe to be unlawful conduct."

"CrowdStrike values independent testing and we initially engaged NSS to conduct a private test of our software," the company wrote. "We soon learned their methodologies were deeply flawed."

As one may be able to surmise, CrowdStrike scored poorly on the test. NSS gave CrowdStrike's product a "below average" rating of 73.2 percent in terms of "security effectiveness," according to a copy of the report obtained by PCMag. The testing firm cautioned buyers from using the Falcon product, noting that it offers only "limited value" for the money.

CrowdStrike, however, argued that NSS made "basic" testing errors, like labeling Firefox, Skype, and other legitimate software as malicious, "leaving us with no confidence in their testing methodology or ability."

"As a result, we decided not to participate in a public test and expressly declined NSS' later request to conduct public testing," CrowdStrike wrote. "After explicitly telling NSS on multiple occasions that they were prohibited from using our software for public testing, they colluded with a reseller and engaged in a sham transaction to access our software to conduct the testing."

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

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