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Microsoft Scales Down Operations in Russia Amid Sales Stoppage

The move comes as IBM also pulls out of the country amid Russia's continued war with Ukraine.

 & Michael Kan Principal Reporter

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After halting all sales to Russia, Microsoft is reducing its business operations in the country. 

“As a result of the changes to the economic outlook and the impact on our business in Russia, we have made the decision to significantly scale down our operations in Russia,” a company spokesperson said on Wednesday. 

Microsoft isn’t exiting the market entirely. The software giant plans to continue fulfilling “existing contractual obligations” with Microsoft’s Russian customers while the sales suspension remains in effect. As a result, existing users of Microsoft enterprise products in the country such as Azure and Office software should still receive support. 

Nevertheless, it remains unclear when Russia's attack on Ukraine will end or if the Western-imposed sanctions on the Kremlin will ever be lifted. So Microsoft likely decided it’s best to wind down its business, rather than keep it in limbo.   

According to Bloomberg, the downsizing will affect more than 400 employees. Microsoft added:  “We are working closely with impacted employees to ensure they have our full support during this difficult time.”

The news occurs right as IBM decided to pull out of Russia completely, citing the Kremlin’s ongoing invasion of Ukraine. "As the consequences of the war continue to mount and uncertainty about its long-term ramifications grows, we have now made the decision to carry out an orderly wind-down of IBM’s business in Russia,” IBM Chairman and CEO Arvind Krishn wrote in memo. 

In Microsoft’s case, the company decided to stop all sales to Russia in early March, about a week after the Kremlin invaded Ukraine. “Like the rest of the world, we are horrified, angered, and saddened by the images and news coming from the war in Ukraine and condemn this unjustified, unprovoked, and unlawful invasion by Russia,” Microsoft President Brad Smith wrote at the time. 

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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