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Twitter's Head of Trust and Safety Resigns

Ella Irwin's departure occurs days after Twitter's head of engineering also left the company, which has shed most of its staff under Elon Musk.

 & Michael Kan Principal Reporter

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As Twitter continues to combat misinformation on the platform, the company is reportedly losing a key executive in charge of content moderation.

Twitter’s head of trust and safety, Ella Irwin, tells Reuters that she resigned from the company, hours after Irwin’s company Slack account was quietly shut down, according to Fortune.

Irwin took over the trust and safety job after the previous head, Yoel Roth, left the position in November after Musk’s acquisition of the social media company. In Roth’s case, he resigned, citing Musk’s efforts to dismantle Twitter’s existing content moderation approach.

It's unclear why Irwin resigned, but she departed as owner Elon Musk was fielding complaints from The Daily Wire, a conservative news outlet, about Twitter limiting the reach of its controversial film, What’s a Woman?, which discusses transgender issues. 

The Daily Wire says Twitter restricted the film from being circulated on the social media platform because it contained “hateful conduct” and “misgendering.” In response, Musk tweeted back: “This was a mistake by many people at Twitter. It is definitely allowed.”

Hence, it’s possible Irwin left over conflicts with Musk’s approach to content moderation or the lack thereof. Musk has since been promoting the film on his own Twitter account, although he notes the video will be “advertising-restricted, as advertisers have the right to decide what content their ads appear with.” 

Irwin marks the second recent high-profile executive departure from Twitter. Last week, Twitter’s head of engineering, Foad Dabiri, also resigned shortly after US presidential candidate Ron DeSantis held a disastrous call on Twitter Spaces to launch his campaign. Dabiri, however, said his resignation was “independent of any recent events.” 

The loss of both executives occurs as Twitter has shed about 80% of its staff since Musk bought the company, which has been struggling to generate a profit. The staffing exodus has raised questions over whether the social media platform can grow and maintain its operations.

The company is bringing in a new CEO to take over the reins from Musk. Former advertising chief for NBCUniversal Linda Yaccarino is expected to start her job soon. However, Musk will remain at Twitter as an executive chair and chief technology officer. 

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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