PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

FTC to Facebook: Don't Blame Us for Your Ban on NYU Researchers

Insinuations that the ban was required under a 2019 FTC deal are 'inaccurate,' the FTC says.

 & Michael Kan Principal Reporter

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS

The Federal Trade Commission this week slammed Facebook for blaming a ban on New York University researchers on a 2019 deal Facebook struck with the FTC to protect user privacy.

The agency on Thursday sent a letter to the company denouncing the social network’s decision to suspend Facebook accounts belonging to researchers at the NYU Ad Observatory, who were studying the social network’s political ad practices.

“The FTC is committed to protecting the privacy of people, and efforts to shield targeted advertising practices from scrutiny run counter to that mission,” wrote Samuel Levine, the commission’s Acting Director of the Bureau of Consumer Protection.

The NYU Ad Observatory has been working to catalog how organizations, such as political action committees and so-called "dark money groups," can use Facebook’s political ads and misinformation to influence US elections. However, Facebook contends the researchers have been scraping users’ personal information from the social network, a violation of the company’s terms of service. 

Facebook initially said the ban was necessary, in part, because of the $5 billion deal the company reached with the FTC in 2019 after the Cambridge Analytica scandal. “We took these actions to stop unauthorized scraping and protect people’s privacy in line with our privacy program under the FTC order,” the company said earlier this week.

Insinuations that the ban was required under the FTC deal are "inaccurate," Levine wrote this week. “While I appreciate that Facebook has now corrected the record, I am disappointed by how your company has conducted itself in this matter."  

Levine also pointed out the FTC never received a notice from Facebook ahead of time that the company would be “publicly invoking” the order to justify terminating the academic research. “Had you honored your commitment to contact us in advance, we would have pointed out that the consent decree does not bar Facebook from creating exceptions for good-faith research in the public interest,” he added. 

Facebook did not immediately respond to a request for comment. But it doesn’t appear the FTC plans to force the company to lift the ban.

“While it is not our role to resolve individual disputes between Facebook and third parties, we hope that the company is not invoking privacy—much less the FTC consent order—as a pretext to advance other aims,” he wrote, noting the FTC "supports efforts to shed light on opaque business practices, especially around surveillance-based advertising."

In the meantime, one of the NYU researchers is calling on the social network to reinstate the accounts, citing the FTC’s letter to the company. “We hope to put this incident behind us and return to our work fighting disinformation online,” tweeted Laura Edelson, a PhD candidate at the NYU Tandon School of Engineering.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

Read full bio