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WhatsApp Now Requires Biometric Authentication for Desktop, Web Access

You'll have to scan your face or fingerprint to link an account or turn biometric authentication off completely.

 & Stephanie Mlot Contributor

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WhatsApp now requires biometric ID confirmation when running the messaging platform on desktop or the web. The Facebook-owned company this week introduced an added layer of protection to curb account hacking.

Starting today, users logging in to WhatsApp on the web, desktop, or Portal must pass their device's system authentication before scanning the QR code for access. Verification is handled entirely by your device's operating system, using its stored biometrics; WhatsApp cannot access that private information. It can, however, force people to comply: The new feature is active by default, according to Engadget. The only way to avoid triggering it is to completely switch off face or fingerprint unlock on your handset.

And while WhatsApp won't request any further confirmation from users with the feature turned off, it does recommend that "if you have a device with biometric authentication, you set it up for additional protection," a spokesperson told PCMag in an email.

The chat service came under fire recently when it published a new privacy policy, set to take effect on Feb. 8, that allows WhatsApp to collect and share data (phone numbers, photos, contacts, financial transactions) with Facebook and its other subsidiaries—without the ability to opt out.

WhatsApp later walked back that decision, promising the option for users to abstain, before halting the entire update, which had folks fleeing to rival messaging apps. No one will have their account suspended or deleted next month. Instead, WhatsApp is "going to do a lot more to clear up the misinformation around how privacy and security works."

About Our Expert

Stephanie Mlot

Stephanie Mlot

Contributor

My Experience

  • B.A. in Journalism & Public Relations with minor in Communications Media from Indiana University of Pennsylvania (IUP)
  • Reporter at The Frederick News-Post (2008-2012)
  • Reporter for PCMag and Geek.com (RIP) (2012-present)

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  • Google Chrome
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  • Soundcore Life P3 earbuds
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