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Samsung Galaxy S20 Ultra Gets Camera Update

An update for the Galaxy S20 Ultra improves camera performance somewhat, but not enough.

 & Sascha Segan Former Lead Analyst, Mobile

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US models of the Samsung Galaxy S20 Ultra phone, including ours, got a software update (version 'number' ATCH) that improves camera performance this week. After testing it, I found that autofocus performance has improved, but it still has serious problems that continue to frustrate.

The specific problem that the update fixes is continual focus hunting—when an image pulses in and out of focus—something I saw both with stills and 8K video on the previous version of the software. The phone mostly doesn't do that now. The exception I found was in a close-up shot of a cup on a saucer, where every few seconds the phone would rejudge the focus. That doesn't happen on my Galaxy S20+ or S10 models.


Galaxy S20 Ultra focus issues. This cup locked in, but the focus remained a little wobbly

The new software also improves night mode timing. Where the previous software tended to default to five seconds, the new software defaults to four, like the Galaxy S20+ does. That makes night shots a bit easier to take.


Night mode shot with Galaxy S20 Ultra. Night mode shots now have more reasonable timings

However, the Ultra still takes longer to lock in focus than the S20+ does, especially in low light, and especially with zoom. At 10x zoom in low light, focus took a very noticeable amount of time to lock in. But I had trouble even at 4x with regular indoor light, as shown below.


Focus problems on the Galaxy S20 Ultra It took a full four seconds for the focus to lock in here, and look what happens when you take a shot without waiting

It's far too easy to take photos before the focus locks in, resulting in several photos I took on the spur of the moment turning out unpleasantly blurry.

Input's Ray Wong, my former Mashable colleague, says the Ultra's core focus issue is that its 108-megapixel sensor uses the older phase-detection autofocus rather than newer and faster dual-pixel autofocus. So there's only so much that can be fixed in software.

Even with these updates, I like the Samsung Galaxy S20+ best of the S20 lineup for a wide range of reasons. The Ultra is still too big, heavy, and expensive, and the S20+ still has better autofocus. The Ultra's advantages are battery life and its performance at 10x zoom, provided you're patient enough to get that focus. 

For more, see our story comparing all three Galaxy S20 models side by side.

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About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

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  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
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The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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