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Hands On: The Motorola Razr Flip Phone Returns

 & Sascha Segan Former Lead Analyst, Mobile

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New Motorola Razr

I was wowed by the new Motorola Razr, a flip smartphone with a long, 6.2-inch folding screen inside. At first glance it may look a little awkward, but I found it to be brilliantly designed.

Motorola Razr Closed

Closed, the phone slips easily into a pocket.

Motorola Razr Answering Call

You can answer calls or messages entirely on the front screen; I called myself, hit OK on the front screen, and went right into speakerphone mode like on any good flip phone.

Hinge Edge

When you close the phone, the screen slides slightly down into the base, and it doesn't seem to open up an air gap around the hinge.

Razor-Thin Side

The new Razr is in fact razor-thin—as thin as the original Razr V3, Motorola told me.

Super Widescreen

Watching a YouTube video in super-widescreen was fun. There isn't a huge amount of 21:9 content out there, so if you don't want to crop and zoom you'll see most things with some side bars; when you do encounter 21:9 content, it's very immersive.

Tight Edges

The folding plastic OLED screen feels stronger, safer, and more secure than the folding screens on either the Samsung Galaxy Fold or the Huawei Mate X. It's sealed into the case around the sides; it feels like a traditional phone screen, not some fragile new technology that's about to tear into scraps. Motorola says the phone is "splashproof" and that the screen is at least somewhat scratch-resistant, although I didn’t test that.

Folding Screen

When it's opening and closing, you can't see the screen bulge. It's very tightly designed.

Roomy Keyboard

The 2.8-inch width means that it isn't too narrow for proper touch typing. The touch keyboard felt comfortable, and the device is so brilliantly well balanced that it doesn't feel overbalanced when you're typing.

Long Web Page

You see a lot of a web page on the long screen, that's for sure.

Making a Call

I made some calls, because the original Razr was famous for excellent call quality. The phone has some side-tone, a reflection of your own voice in your ear, which I like because it makes you speak more quietly. Call quality sounded fine; I'm happy to see the phone supports EVS, the latest codec for the best possible call quality.

Motorola Razr Camera

The phone's main 16-megapixel camera supposedly has a good night mode. We'll have to check that out.

Motorola Razr Front Camera

You can operate the front camera without opening the phone, by twisting your wrist to launch it and then tapping on the screen to take a shot.

Plenty of Apps

You can certainly see a lot of apps on the long screen. The new Razr runs Android 9 right now, but it's getting an Android 10 upgrade. The device has 6GB of RAM and 128GB of storage, and uses a midrange Qualcomm Snapdragon 710 processor.

Moto Razr External Screen Uses

You can answer calls right on the front screen; when you do, it drops right into speakerphone mode.

New Moto Razr vs. Razr V3

The new Razr is wider than the original classic V3, but it's just as slim. There's a lot more electronics in this one, of course, and it needs to be wide enough to support a touch keyboard.

New Moto Razr vs. Razr V3 Open

Opened, the new Razr isn't longer than the classic device, though. Really, this is one of the smartest designs I've seen in ages.

Motorola Razr Amplifier Box

The phone is expensive at $1,499, and comes in a fancy box. The box includes Denon-branded, USB-C headphones, a dongle, and a 15W fast charger. Once you take all of that out of the box, the box functions as a stand and audio amplifier.

Motorola's Proud Legacy

Motorola was the original US mobile phone company. Now, with the new Razr, it looks like they're finally moving back into the lead on innovation. I'm excited to review this phone when it comes out in January.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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