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Amazon Halts Shipments to Russia, Suspends Prime Video in the Country

Amazon also stops accepting new Russian AWS sign-ups.

 & Michael Kan Principal Reporter

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Amazon is joining the growing Russian tech ban by suspending some retail, merchant, and cloud services to customers in the country. 

The sales stoppage means it’ll no longer accept new merchants from Russia and Belarus who want to sell products on Amazon. In addition, the company is suspending Prime Video and halting all e-commerce shipments to customers in Russia. 

Amazon’s other major business, AWS, which provides cloud computing services, is also hitting pause on accepting new customers from Russia and Belarus. “Given the ongoing situation in Russia and Ukraine, we’ve taken additional actions in the region,” Amazon says.

Corporations across the industry have been halting business in Russia over the country’s invasion of Ukraine. They include tech giants Microsoft, Intel, AMD, Nvidia, Apple, Netflix, and Electronic Arts, along with corporations like McDonald’s, Coca-Cola, and Starbucks. 

In Amazon’s case, the sales stoppage is probably more symbolic since it doesn’t officially operate in Russia. “Amazon and AWS have no data centers, infrastructure, or offices in Russia, and we have a long-standing policy of not doing business with the Russian government,” the company points out. Still, it did offer international shipping to consumers based in the country. 

Amazon is also refraining from booting existing Russian merchants or Russian AWS users from its platforms. Instead, the company’s notice merely says new customers in Russia and Belarus will be barred. “Given the current events and the uncertainty and lack of credit available in Russia right now, we’re not accepting new Russian AWS sign-ups at this moment,” the company tells PCMag. 

Other companies have taken more drastic action. Two major US internet backbone providers, Cogent Communications and Lumen Technologies, recently terminated all services with their Russian enterprise customers, forcing them to look elsewhere. This has sparked concerns Russia's internet may face congestion problems, preventing local users from accessing the web.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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