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PSA: Be Careful Around Free File Converters, They Might Contain Malware

These file-conversion tools often work as advertised, but ultimately pair the converted file with a program designed to secretly hijack the victim’s computer, the FBI warns.

 & Michael Kan Principal Reporter

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If you need to convert a file to another format, watch out for potential malware. The FBI is warning that hackers are circulating malicious file-converter tools online.

The FBI's Denver Field Office says cybercriminals worldwide are exploiting this tactic, which involves offering free document converters or downloader tools. "This might be a website claiming to convert one type of file to another, such as a .doc file to a .pdf file," the agency says. “It might also claim to combine files, such as joining multiple .jpg files into one .pdf file."

In other cases, the malicious tool will claim it can download MP3 or MP4 media files from a site. Consumers often turn to search engines for free conversion services, typically from lesser-known third-party vendors. But cybercriminals have also joined in, hosting their own tools to distribute malware.

These file-conversion tools can be especially devious since they work as advertised, successfully converting a file into the desired format. But they pair the converted file with a program designed to secretly hijack the victim’s computer. 

“Unfortunately, many victims don’t realize they have been infected by malware until it’s too late, and their computer is infected with ransomware, or their identity has been stolen,” the FBI says.

Antivirus provider Malwarebytes adds that users should avoid free file conversion tools that require the user to download a program or install a browser extension. “In the most sophisticated scenario, the so-called converted file contains malware code that downloads and installs an information stealer, and everyone who opens it will get their device infected," it says.

As a result, it’s best to use more reputable file-conversion tools with positive reviews. Consumers should also be aware that even legitimate file-conversion tools may do little to protect the privacy of any documents you upload.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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