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T-Mobile Buys 200K+ Security Keys for Employees to Fend Off Cyberattacks

Over the last year, T-Mobile and Yubico have distributed the hardware-based security keys.

 & Michael Kan Principal Reporter

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(Credit: Yubico)

T-Mobile is the latest company to adopt hardware-based security keys for its employees, buying over 200,000 of them from Yubico. 

The carrier began adopting Yubikey security keys in late 2023, and has now rolled them out to all staff, vendors, and authorized retail partners, the company said on Tuesday. 

“Once we had our YubiKeys in hand, we were able to get them up and running across the company in less than three months, and we’ve seen the positive results after just one year of having them,” says Jeff Simon, T-Mobile’s chief security officer. 

The security keys address how digital-based passwords can be stolen, whether through malware infection, phishing emails, or even guessing the user’s login. To counter these threats, the cybersecurity industry developed hardware, often in the form of a USB drive, that taps public-key cryptography to authenticate the user’s logins. 

The result will generate and store the private authentication key for a website or online service on the device, ensuring that the login credentials cannot be stolen or intercepted through phishing attacks. Security keys also usually start at around $20, making them an affordable solution for anyone looking to upgrade their online security. Sites including Google, Facebook, Apple, and Coinbase, among many others, support security keys.  

(Credit: Yubico/T-Mobile)

In 2017, Google bought security keys for all employees to stymie the phishing threat. Others, including Discord and Twitter/X, have also acquired security keys for all staffers. 

In T-Mobile’s case, the company adopted the security keys after the carrier experienced several data breaches, including at least two that involved a phishing attack and stolen login credentials to access internal systems. 

The company initially considered merely requiring multi-factor authentication (MFA) across all T-Mobile employee accounts as part of a deal to settle an FCC investigation into past data breaches. But in a Tuesday video, Henry Valentine, a T-Mobile senior manager for cybersecurity, said the company was still concerned about elite hackers finding ways to steal MFA codes from employees via their smartphones. So, the company opted for a hardware-based solution.

“With Yubico’s FIDO2 security keys, T-Mobile’s teams no longer have to change or remember their passwords, or type in OTP codes that could be intercepted by bad actors,” Yubico and T-Mobile said in the announcement. “They use their YubiKey to passwordlessly authenticate and verify their identity to gain access to the resources they need.”

That said, security keys can't stymie all hacking threats. T-Mobile has been among the US carriers that the Chinese hacking group "Salt Typhoon" has been targeting, apparently through existing software flaws. However, T-Mobile's defenses were able to stop the intrusion, which came through another carrier.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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