PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Meta Faces $101 Million Fine for Storing Facebook Passwords in Plaintext

Five years after the incident was uncovered and fixed, a European regulator is penalizing Facebook parent company Meta for violating the European Union's GDPR laws on data privacy.

 & Michael Kan Principal Reporter

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS
(Photo by Jakub Porzycki/NurPhoto via Getty Images)

Meta is facing a $101 million fine for a 2019 incident in which the company discovered it had accidentally stored Facebook passwords in plaintext rather than encrypting them. 

The passwords were stored on internal servers, but as many as 20,000 Facebook employees had access to those servers, potentially allowing them to bypass company protocols and breach user accounts. Meta later found it had also been storing the passwords of millions of Instagram users in plaintext. It publicly disclosed the incident and vowed to improve its security practices. 

Still, Ireland’s Data Protection Commission concluded today that Meta violated the European Union’s GDPR laws on data privacy, which require companies to use appropriate measures to store user passwords. The commission also appears to have faulted the company for failing to notify European regulators about the breach within 72 hours.

It’s unclear why the Irish regulator took so long to reach its decision, but it says it plans to publish the "full Decision and further related information in due course. "

Meta didn’t say whether it’ll pay the fine. But the social network told PCMag it took action to quickly fix the problem after it discovered the passwords being stored in plaintext. 

“As part of a security review in 2019, we found that a subset of FB users’ passwords were temporarily logged in a readable format within our internal data systems. We took immediate action to fix this error, and there is no evidence that these passwords were abused or accessed improperly,” the company says. “We proactively flagged this issue to our lead regulator, the Irish Data Protection Commission, and have engaged constructively with them throughout this inquiry.”

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

Read full bio