PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Shareholders Sue CrowdStrike After Outage Prompts Stock Price to Plummet

A group of shareholders file a securities class-action lawsuit noting that CrowdStrike had hyped its cybersecurity tech as vetted and leading-edge before last Friday's massive outage.

 & Michael Kan Principal Reporter

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS
(Photo by STEFANO RELLANDINI/AFP via Getty Images)

Following last week's update disaster, CrowdStrike shareholders are suing the cybersecurity company over its plummeting stock price.

The Plymouth County Retirement Association, which bought shares in CrowdStrike, filed a securities class-action lawsuit against the Texas-based cybersecurity vendor, demanding it pay damages for the stock price losses. 

Prior to last Friday’s outage, CrowdStrike’s stock had been trading at historic highs, around $390 to $350. But the price has since fallen to $232 per share. The Plymouth County Retirement Association now wants compensation over claims CrowdStrike deceived shareholders about its Falcon security software, which accidentally caused the outage through a faulty update that bricked millions of PCs and servers. 

CrowdStrike "repeatedly touted the efficacy of the Falcon platform while assuring investors that CrowdStrike’s technology was ‘validated, tested, and certified.’ The Complaint alleges that these statements were false and misleading,” the retirement association says.

The lawsuit faults CrowdStrike for failing to disclose the “deficient controls” it was using to test the company’s software updates before rolling them out to customers. The ensuing outage also led to “substantial reputational harm and legal risk to CrowdStrike,” which has since been reflected in the company’s declining stock price. 

“As a result of these materially false and misleading statements and omissions, CrowdStrike stock traded at artificially high prices,” the legal complaint says. The retirement association is filing the lawsuit on behalf of all shareholders who owned CrowdStrike stock between Nov. 29, 2023, and July 29, 2024.

“As of May 30, 2024, there were approximately 231 million shares of CrowdStrike Class A common stock outstanding, owned by thousands of investors,” the lawsuit noted. 

CrowdStrike told PCMag: “We believe this case lacks merit and we will vigorously defend the company.” One reason might be because CrowdStrike had told investors that “improper deployment or configuration” of its solutions and service interruptions were a risk factor to the company’s business. 

Still, the lawsuit probably won’t be the last CrowdStrike faces. Delta Air Lines has reportedly hired a lawyer to seek compensation from CrowdStrike for the outage, which forced the airline to delay and cancel thousands of flights last week. In the meantime, CrowdStrike says it’s restored over 99% of the affected computers hit by the outage.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

Read full bio