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Rite Aid Hacked, Ransomware Gang Says It Has Data on Millions of Customers

The data, however, only covers customers who used Rite Aid services between 2017 to 2018.

 & Michael Kan Principal Reporter

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UPDATE 7/16: Rite Aid says the hack affected 2.2 million customers, far lower than the 45 million claimed by RansomHub.

Original Story:
Rite Aid has suffered a data breach that appears to involve a ransomware gang stealing customer information from the drugstore chain. 

Rite Aid says the breach occurred on June 6, when a hacker impersonated a company employee and used their login credentials to access certain business systems. Although Rite Aid detected the intrusion within 12 hours, the hacker still stole data involving “certain data associated with the purchase or attempted purchase of specific retail products,” the company says.

“This data included purchaser name, address, date of birth and driver’s license number or other form of government-issued ID presented at the time of a purchase,” Rite Aid says.

Importantly, the hacker only stole data for purchases between June 6, 2017, and July 30, 2018.

As a result, some of the stolen data, such as driver’s license numbers, are likely outdated. Rite Aid also says no Social Security numbers, financial data, or patient information was stolen. 

A ransom gang called RansomHub has claimed responsibility and says it has 10GB of data from the drugstore chain, including “45 million lines of people's personal information," such as name, dates of birth, addresses and "dl_id number."

(Credit: RansomHub)

The gang says it was in contact with Rite Aid before the chain severed communication. It's now giving Rite Aid 10 days to pay or it’ll leak the stolen information. “From this it is obvious that the Riteaid leadership don't value the safety of it's customers sensitive details,” RansomHub says.

Rite Aid didn’t immediately respond to a request for comment on the claims from the RansomHub. In the meantime, the company plans on notifying affected consumers about the breach and has created a toll-free line at (866) 810-8094 to answer questions.

“We regret that this incident occurred and are implementing additional security measures to prevent potentially similar attacks in the future,” the drugstore chain says. “We also reported the incident to law enforcement, as well as federal and state regulators.”

RansomHub, which is likely based out of Russia, has been grabbing headlines in recent weeks for other attacks connected to UnitedHealth Group, the international auction house Christie's, and Frontier Communications.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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