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Online scammers work like most other people: They keep a regular schedule. That's why, given that Valentine's Day is around the corner, it's no surprise that many people are seeing an uptick in flirty text messages sent from unfamiliar phone numbers. Those texts are from romance scammers, who are out in full force, trying to trick you into replying to friendly or cute text messages from old friends or former flames, then roping you into clicking on phishing links or investing in fraudulent cryptocurrency schemes. Let's talk about what to do when you suspect a scam is afoot, and how to fend off misdirected messages in the future.
When a 'Wrong Number' Text Could Be a Scam
These types of scams typically begin with friendly or flirtatious messages that may appear to be for someone else. The messages are usually somewhat neutral and often convey some sense of urgency, such as a medical appointment, a missed romantic connection, or a work-related problem, so the recipient feels compelled to reply and set the sender straight. It's social engineering at its cleverest and most evil because it relies on natural human emotions like curiosity, empathy, and kindness to work.
(Credit: Apple/PCMag)When a person responds to one of these texts, the scammer will reply, usually in a similarly friendly way, to apologize for the wrong-number text. That's not where the conversation ends, though. The scammer will try to engage the person in further conversation.
The chat turns romantic sooner rather than later, and ends when the scammer requests cold hard cash, asks the person to join their crypto investment group, or sends the person a donation link. By this time, the person may have been texting with the scammer for days or weeks, and thinks nothing of handing over their money, personal information, or both to their new online suitor.
And what happens next? The typical online romance scam drill: The scammer disappears with the victim's identity and money, deactivates the phone number, and the would-be suitor only has a bunch of texts to show for their trouble.
Not every misdirected text ends in financial ruin, though. Sometimes people reply to these texts, and the conversation appears to end amicably, but that doesn't mean they didn't encounter a scammer. By responding to the text, the person may have put themselves on a list of active phone numbers for people willing to reply to texts from unknown numbers. That list is then sold to criminals who can use if for future texting scams.
To add insult to injury, the scam isn't even a personal attack. That's because, thanks to AI, the texting process is largely automated, allowing scammers to send out thousands of messages to people throughout the day. AI tools can craft highly personalized messages based on information about you that is accessible to everyone via data broker websites.
How to Handle Misdirected Text Scams
"Long time no see! How have you been lately?"
Thanks to a few weekends of diligent digital decluttering and help from personal data removal services, I receive few scam and spam messages on my personal phone. That's why, when I received the text message above in the middle of the week, I considered replying for a split second. After all, the tone seemed familiar, there weren't any possibly-phishing links to tap, the person didn't seem to be selling anything, and the message wasn't a political missive. What was the harm in simply shooting back a friendly reply to let the texter know I didn't have their number saved, and asking who they were and who they were trying to reach? Sometimes people are nice! It's OK to be nice back, right?
As I said, I hesitated for just a moment, and that was all the time I needed to decide not to reply, at least not before taking a few steps to find out who the mystery texter could be. Whenever you encounter friendly texts from unknown numbers, I suggest you also take a moment to consider whether it's worth replying. Below are my suggestions for other things you can do when you receive texts from unknown numbers.
Step 1: Verify the Number Before Responding
I didn't recognize the phone number, the message was very generic in content and tone, and didn't refer to me by name. With all of this in mind, I knew I wasn't going to reply, but I still wanted to know who sent the message, if possible. So I entered the phone number into Ecosia to find out if it's associated with anyone I know.
The search results confirmed my suspicions immediately. The number is listed as a possible spam caller on several spam call reporting sites. The only other search result referenced the phone number on a Russian-language website, which I opted not to open.
Step 2: Block, Delete, and Report
When you determine that the message isn't from anyone you know personally, it's time to decide what to do next. In my case, I reported the number to my carrier by clicking on the "Report This as Spam" button or link at the bottom of the message, then deleted the message and went about my day. It's helpful to report these incidents because the data helps agencies like the Federal Trade Commission build cases against scam suspects.
Stay Safe: Don’t Engage, Don’t Click, Don’t Share
To reduce the frequency and volume of scam and spam messages you receive, try turning on your phone's or your carrier's message filters. If you use an iPhone, go to Settings > Apps > Messages, and scroll down to the Message Filtering section. Google automatically sorts Android users' messages from unknown senders into separate folders.
You should also consider manually removing your data from the largest data broker websites or signing up for a personal data removal subscription. Either method will remove your name and phone number from the public web, even if only temporarily, giving you a break from marketing and spam.
When you get a text from a number you don't recognize, don’t respond, even if it’s to troll the sender. It's probably tempting to try to outsmart a scammer, but it's not worth it! Even if you manage to defeat one scammer, they have more time and resources than you do, and they will return, or send others to drain your bank account and your patience.
In a similar vein, do not click on links in messages sent from unfamiliar phone numbers. It’s the hallmark of a phishing scam, and is likely a malicious link that’s there to hook your personal information from the place where you keep most of it—your phone.
If you were trying to help out a person who you believed reached the wrong number and has responded, stop! Block the phone number, report it, and delete the conversation.
If you did give your info or clicked on a link, go to the FTC site IdentityTheft.gov, which can direct you to what to do in various scam situations from that point forward. There is also a helpful FAQ on the site.
Chandra Steele contributed to this article.