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Malwarebytes Hit by SolarWinds Hackers, But Only Internal Emails Were Accessed

The antivirus provider says it examined its production systems for possible signs of tampering, but found nothing. 'Our software remains safe to use,' Malwarebytes adds.

 & Michael Kan Principal Reporter

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(Credit: Malwarebytes)


The hackers behind the SolarWinds breach also infiltrated Malwarebytes, but they only managed to gain access to some internal emails, according to the antivirus provider’s investigation.

The intrusion didn’t occur through SolarWind’s IT software, which Malwarebytes doesn't use. Instead, the attackers exploited the company's accounts with Microsoft Azure

“We can confirm the existence of another intrusion vector that works by abusing applications with privileged access to Microsoft Office 365 and Azure environments,” Malwarebytes said in a blog post on Tuesday. 

Specifically, the hackers broke in via Microsoft’s Azure Active Directory, which companies can use to secure employees' access to corporate IT systems. On Dec. 15—the day after the SolarWinds hack became public—Microsoft told the antivirus provider it had noticed suspicious activity coming from a third-party application within Malwarebytes’ Office 365 system.

“The investigation indicates the attackers exploited an Azure Active Directory weakness that allowed access to a limited subset of internal company emails,” Malwarebytes said. The tactics and techniques used during the intrusion were also consistent with the SolarWinds breach.

Fortunately, Malwarebytes never hooked up Microsoft’s Azure clouds service with Malwarebytes’ antivirus production environments. Nevertheless, the security firm embarked on a full investigation to find any signs of possible tampering across the company’s systems, including within product source code and software delivery processes.  

“Our internal systems showed no evidence of unauthorized access or compromise in any on-premises and production environments,” Malwarebytes said. “Our software remains safe to use.”

A successful hack of Malwarebytes’ antivirus products would be disastrous for users across the globe. The company is a trusted name in IT security, and says it protects more than 60,000 businesses in addition to millions of consumers.  

Malwarebytes' investigation discovered the hackers leveraged a known weakness in Azure Active Directory that security researcher Dirk-jan Mollema reported in 2019. If you compromise an “Application Admin account” or “On-Premise Sync Account” with the service, you can gain additional privileges to a client’s Microsoft 365 applications, paving the way for backdoor access into a victim’s corporate IT systems. 

“The escalation is still possible since this behavior is considered to be ‘by-design’ and thus remains a risk,” Mollema wrote in September 2019. 

Malwarebytes also points out the hackers may have gained access to its application admin accounts via password guessing. Once achieved, the attackers could then begin escalating the account privileges. “In our particular instance, the threat actor added a self-signed certificate with credentials to the service principal account. From there, they can authenticate using the key and make API calls to request emails via MSGraph (Microsoft Graph),” the company added. 

The intrusion at Malwarebytes underscores how the SolarWinds hackers were likely using a variety of vulnerabilities to spy on their victims, which include numerous US government agencies. “There is much more yet to be discovered about this long and active campaign that has impacted so many high-profile targets,” Malwarebytes added. 

According to US intelligence, the culprits behind the SolarWinds breach are likely hackers working from Russia. The Kremlin has repeatedly denied any involvement. 

So far, Microsoft hasn’t commented on the hack at Malwarebytes and whether it’ll patch the weakness in Azure Active Directory. We’ll update the story if we hear back.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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