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Microsoft Hit by SolarWinds Breach, Says It 'Isolated and Removed' the Malware

Microsoft President Brad Smith describes the hack as an 'attack on the United States and its government and other critical institutions' and is urges action.

 & Michael Kan Principal Reporter

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The massive hack against the US government also sent malicious computer code to Microsoft. However, the company says it neutralized the infection before any major damage was done. 

Microsoft is a customer of SolarWinds, the IT provider the hackers exploited to send software updates to numerous US government agencies. “We have been actively looking for indicators of this actor and can confirm that we detected malicious SolarWinds binaries in our environment, which we isolated and removed,” the company said in a statement. 

Microsoft added: “We have not found evidence of access to production services or customer data. Our investigations, which are ongoing, have found absolutely no indications that our systems were used to attack others.”

The statement pushes back against a Reuters report that claims the hackers behind the SolarWinds breach also infiltrated Microsoft and exploited its tool to hit other victims. 

Nevertheless, US investigators have warned that the hackers behind the breach didn’t just stop at exploiting SolarWinds to spy on the US government. Evidence is emerging the culprits used a variety of tactics to infiltrate their targets, meaning the full scope of the breach is still unknown. 

According to SolarWinds, around 18,000 customers received the malicious software updates, giving the hackers a backdoor into their networks. Nevertheless, the hackers were still selective in which SolarWinds customers they targeted. So far, the breach has ensnared several US government agencies including the Department of Energy and the National Nuclear Security Administration, which maintains the country's nuclear weapons stockpile.

On Thursday, Microsoft also revealed it’s been investigating the breach and trying to warn victims. “Microsoft has identified and has been working this week to notify more than 40 customers that the attackers targeted more precisely and compromised through additional and sophisticated measures,” Microsoft President Brad Smith wrote in a blog post.

The victims breakdown
(Credit: Microsoft)

Eighty percent of the notified victims are based in the US. However, 44% of them relate to the information technology sector. Only 18% have to do with the government. 

Smith went on to describe the hack as an “attack on the United States and its government and other critical institutions." As a result, he's calling on both the US and the tech sector to spearhead "a strong and coordinated global cybersecurity response." The company refrained from naming names, though Smith notes Russia’s involvement in past hacks against the US. 

According to The Washington Post, the US currently suspects the Russian state-sponsored hacking group known as Cozy Bear instigated the breach against SolarWinds. However, the Kremlin has denied any involvement.

On Friday, Russian antivirus company Kaspersky Lab weighed in on the hack and said the culprits were also interested in infiltrating an unnamed US telecommunication provider with over 6 million customers. "At the moment, there are no technical links with previous attacks, so it may be an entirely new actor, or a previously known one that evolved its TTPs (Tactics, Techniques, and Procedures) and opsec to the point that it can’t be linked anymore," the company added.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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