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Cut Fiber Cable Takes Down Virginia Election Site on Last Day for Voter Registration

The IT outage, which has hit multiple state agencies, also appears to be halting registration with early in-person voting in Virginia.

 & Michael Kan Principal Reporter

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(Credit: Virginia’s Department of Election)


The last day to register to vote in Virginia is today. But due to a fiber optic cord getting mysteriously severed, the state’s website for online voter registration is currently down. 

On Tuesday morning, the state’s IT agency reported that a “fiber cut” near a data center in Chester, Virginia, had disrupted connectivity to multiple state offices. Among those affected is Virginia’s Department of Elections. 

“This has affected the citizen portal along w/ registrar’s offices,” the department tweeted, later adding: “Technicians are on site and working to repair; updates will be provided as work progresses.”

The same portal is used by local residents to apply to vote absentee, view their polling places, and check their absentee ballot status.

The outage is also creating headaches for early in-person voting in the state, which began on Sept. 18. “The statewide voter registration system is currently DOWN. This means that any voter coming to vote early in-person can not be checked in on the poll books and will only be able to vote a provisional ballot,” tweeted Albemarle County, Virginia. 

It’s unclear what caused the fiber optic cut, but the incident is shaking trust in the state’s election systems. A few internet users are now accusing the election offices of voter suppression. 

In the meantime, the portal to register to vote online has been telling users the site currently remains unavailable and to check back later. As an alternative, users in Virginia can download a registration form, print it out, and mail it to their local registrar, so long as it’s postmarked by today. Applications can also be submitted in person at registrar office, but must be done by 5 p.m. today. 

Virginia’s Department of Elections didn’t immediately respond to a request for comment. So it’s unclear if the deadline to register to vote will be extended due to the IT outage.

Last week, Florida's voter registration website went down amid heavy traffic on the final day it was accepting applications. That deadline was extended by a few hours, but a judge declined to allow for a longer extension.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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