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North American Governments Hit Hardest by Rise in Ransomware Attacks

Ransomware is out of control in 2020, and those most likely hit by an attack are governments and small businesses that are ill-equipped to protect themselves.

 & Jason Cohen Senior Editor, Help & How To

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The cybersecurity industry is in the middle of a crisis right now. Phishing attacks have increased by 350 percent during the COVID-19 pandemic. Online scams are out of control. And tech companies have lost the public's trust over privacy concerns. Now, cybersecurity company Lumu reports that ransomware attacks have also increased significantly in 2020 (scroll down to see the full infographic).

Lumu's collected data shows that the global cost of ransomware attacks has risen to $20 billion in 2020 from $11.5 billion just the year before. The average cost of one of these attacks has reached $4.44 million, which is higher than the cost of a data breach or hack.

These attacks are taking place all over the world, but in 2020, 69 percent of North American companies said they were the victim of a ransomware attack. That's higher than 61 percent of companies in the Middle East and Africa, 57 percent of companies in Europe, and 55 percent of companies in Asia and Oceania.

Over the last year, 15.4 percent of North American local, state, and federal governments also reported having suffered from a ransomware attack, the highest of any other category. Businesses most targeted include manufacturing (13.9), construction (13.2), utilities (11.1), service (10.4), retail (7.4), real estate (7.1), and hospitality (6.1). Surprisingly, healthcare (5.7), education (5.0), and financial (4.6) were among the least frequently targeted industries.

If you're wondering which programs MSPs (managed service providers) have reported they were attacked with, 66 percent said CryptoLocker, while WannaCry was seen 49 percent of the time and CryptoWall 34 percent. Overall, 36 percent of attacked companies actually paid the ransom, which we strong advise against. Not only can it now violate US sanctions, but it might be for nothing: Out of those that paid the ransom, 17 percent reported that they never got their data back.

IT adviser Gartner says that 90 percent of ransomware attacks are preventable, though 28 percent of small and mid-size businesses are currently unprepared. So what can you do? It may be time for you, and your business, to invest in good ransomware protection software.

lumu ransomware graphic

About Our Expert

Jason Cohen

Jason Cohen

Senior Editor, Help & How To

My Experience

As PCMag's editor of how to content, I have to cover a wide variety of topics and also make our stories accessible to everyday users. Considering my history as a technical writer, copywriter, and all-around freelancer covering baseball, comics, and more at various outlets, I am used to making myself into an expert.

I believe tech corporations are bad, but you might as well know how to use technology in everyday life. Want more how to content delivered right to your inbox? Sign up for the tips and tricks newsletter that I curate twice a week.

The Technology I Use

My job as how-to guru means I use just about every gadget under the sun, so I can figure out how everything works. I work from a Lenovo ThinkPad running Windows 11, but also have a very large Dell Inspiron 17 3000 and Apple silicon MacBook. I also have a Google Pixel 6a for personal use and use a Galaxy Z Flip 4 for additional Samsung-related testing. For iOS coverage, an iPhone 13 mini works like a charm, though it's already becoming a little long in the tooth.

My desktop situation includes a dual monitor setup with a modest Acer monitor. I also use a Logitech mouse (who can use these ThinkPad trackpads) and a Havit keyboard (my first mechanical keyboard; I love it but my wife hates it!). I'm a recent convert from wired headphones; I have Anker Soundcore Liberty Air wireless earbuds for personal use and have taken to the Sennheiser HD 450BT headphones for work.

Whenever I have a second to myself, I'm probably gaming on my Nintendo Switch, Steam Deck, or Xbox Series S. I also still have a bunch of classic consoles lying around as well.

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