PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Norton 360 (2014)

 & Neil J. Rubenking Principal Writer, Security

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS
Norton 360 (2014) takes all the protective power that's packed into Norton Internet Security (2014) and adds a comprehensive local/online backup system plus a collection of effective performance tuneup tools. It's an Editors' Choice security mega-suite. - Norton 360 (2014)
4.5 Outstanding

The Bottom Line

Norton 360 (2014) takes all the protective power that's packed into Norton Internet Security (2014) and adds a comprehensive local/online backup system plus a collection of effective performance tuneup tools. It's an Editors' Choice security mega-suite.

Pros & Cons

    • Excellent blocking of dangerous websites.
    • Links to Identity Safe password manager and Norton Family parental control.
    • Network Map monitors other Norton installations.
    • Powerful, intelligent firewall.
    • Accurate spam filtering.
    • Startup manager.
    • Comprehensive local/online backup system.
    • PC tuneup.
    • Minor impact on system performance.
    • Some difficulty installing on malware-infested systems.
    • Not compatible with some antivirus tests.
    • Full-powered parental control requires separate purchase.

Norton 360 (2014) Specs

Product Category Antivirus
Product Category Security
Product Category Software
Product Category Suites
Product Price Type Direct

Most security companies offer an entry-level antivirus program along with a more comprehensive security suite. Quite a few add what I call a "mega-suite" to the product line, with all of the suite's components plus bonus features like backup, system tuneup, and more. Norton 360 (2014) is Symantec's entry in this field, and it's a top-notch product. Note that "(2014)" isn't actually part of the name; Symantec dropped version and year numbers last year.

Norton Internet Security (2014) uses a predominantly grey background, while Norton 360's background is mostly white. Four large buttons represent four major product areas. Behind the security button you'll find all of Norton Internet Security's features. The Identity button relates to Norton's Identity Safe password manager tool. Backup and Tuneup round out the collection; these two are the major features that distinguish Norton 360 from Symantec's other suite.

The user interface as a whole is different from that of Norton Internet Security. You'll find a different layout on the Settings page, for one thing. A bank of checkboxes lets you toggle often-used features; you can click links to dig in for more fine-grained configuration. The new Tasks pane offers easy access to common tasks like launching a scan, running a backup, or invoking one of the tuneup tools.

Multi-Layered AntiVirus
In addition to its core antivirus protection, Norton AntiVirus (2014)£24.99 at NortonLifeLock offers phishing protection, password management, and other useful security features. Do please read my review of the entry-level antivirus. I'll summarize my findings here.

Symantec's policy is that a valid antivirus test must exercise the whole product, not just one component. They particularly don't approve of static tests that simply launch a scan and note the percentage of samples detected, and they're not willing to allocate resources just to passing tests. Norton came out OK in AV-Test's certification, but didn't pass the latest from AV-Comparatives. For help interpreting the lab results chart below, see How We Interpret Antivirus Lab Tests.

Related Story

Norton 360 (2014) lab tests chart

My own malware removal test is as real-world as they come. I install the antivirus on twelve malware-riddled systems and challenge it to clean up the mess. Getting Norton installed required help from Norton Power Eraser, the Norton Bootable Recovery Tool, as well as a multi-hour remote-control session with tech support. Once in place, it managed a respectable 6.3 points in this test. Of all the products tested using the same malware collection, only AVG Internet Security 2014£30.37 at Amazon UK and Bitdefender Total Security (2014)£24.99 at Bitdefender UK scored higher. The article How We Test Malware Removal offers full background on this test.

Related Story

Norton 360 (2014) malware removal chart

SecurityWatch

Symantec's ideal malware blocking test would cover the whole process starting from the fateful moment when the threat first appeared on the system. Indeed, when I tried downloading from known malware-hosting sites Norton blocked them all. It didn't do quite as well with samples that were already present on the system, scoring 8.5 points for malware blocking. AVG and Ad-Aware Pro Security 10.5 share the top score for recent products, 9.4 points. Trend Micro Titanium Internet Security 2014 and McAfee Internet Security 2014£34.99 at McAfee UK tied for second place with 9.2 points. For details on the way I perform this test, see How We Test Malware Blocking.

Related Story

Norton 360 (2014) malware blocking chart

Final Thoughts

Norton 360 (2014) takes all the protective power that's packed into Norton Internet Security (2014) and adds a comprehensive local/online backup system plus a collection of effective performance tuneup tools. It's an Editors' Choice security mega-suite. - Norton 360 (2014)

Norton 360 (2014)

4.5 Outstanding

Norton 360 (2014) takes all the protective power that's packed into Norton Internet Security (2014) and adds a comprehensive local/online backup system plus a collection of effective performance tuneup tools. It's an Editors' Choice security mega-suite.

About Our Expert

Neil J. Rubenking

Neil J. Rubenking

Principal Writer, Security

My Experience

When the IBM PC was new, I served as the president of the San Francisco PC User Group for three years. That’s how I met PCMag’s editorial team, who brought me on board in 1986. In the years since that fateful meeting, I’ve become PCMag’s expert on security, privacy, and identity protection, putting antivirus tools, security suites, and all kinds of security software through their paces.

Before my current security gig, I supplied PCMag readers with tips and solutions on using popular applications, operating systems, and programming languages in my "User to User" and "Ask Neil" columns, which began in 1990 and ran for almost 20 years. Along the way, I wrote more than 40 utility articles, as well as Delphi Programming for Dummies and six other books covering DOS, Windows, and programming. I also reviewed thousands of products of all kinds, ranging from early Sierra Online adventure games to AOL’s precursor Q-Link.

In the early 2000s, I turned my focus to security and the growing antivirus industry. After years of working with antivirus, I’m known throughout the security industry as an expert on evaluating antivirus tools. I serve as an advisory board member for the Anti-Malware Testing Standards Organization (AMTSO), an international nonprofit group dedicated to coordinating and improving testing of anti-malware solutions.

The Technology I Use

Much of the testing I do, particularly testing with real-world ransomware, is just plain dangerous. To perform such tests safely, I sequester them inside virtual machines managed by VMWare Workstation. For cross-platform testing, I use a MacBook Air, a Google Pixel 4, and a 6th-generation iPad.

I rely on my Delphi coding skills to create and maintain small applications. These include programs to check whether an antivirus correctly handled the malware it detected, launch dangerous URLs and record the security program’s reaction, and analyze the malware that I collect for use in testing. I also wrote a tiny browser and text editor for use in testing security apps that have predefined reactions for known products.

I do my writing and research on a Dell OptiPlex desktop, relying on Microsoft Word (my fingers know all the shortcuts). Many of my articles include charts and analysis; Excel is my go-to for those. When work hours end, though, I escape the bounds of Microsoft and Windows. There’s an iPhone in my pocket, I relax with my oversized iPad, and my Kindle Oasis is always loaded with the best science fiction and fantasy.

Read full bio