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Epson WorkForce DS-860 Color Document Scanner

 & M. David Stone Contributing Editor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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The Epson WorkForce DS-860 Color Document Scanner delivers fast scans and enough capability for a midsize office with moderate to heavy-duty scan needs. - Scanners
4.0 Excellent

The Bottom Line

The Epson WorkForce DS-860 Color Document Scanner delivers fast scans and enough capability for a midsize office with moderate to heavy-duty scan needs.
Best Deal£318.09

Buy It Now

£318.09

Pros & Cons

    • Automatic document feeder.
    • Fast, rated at 65 pages per minute and 130 images per minute.
    • Excellent text recognition and document management.
    • Only included application software is the light version of an optical character recognition program.

Epson WorkForce DS-860 Color Document Scanner Specs

Automatic Document Feeder
Maximum Optical Resolution 600 pixels
Maximum Scan Area Legal
Mechanical Resolution 600

If you need a scanner for a midsize office or large workgroup, put the Epson WorkForce DS-860 ($1,099) on your must-see list. In addition to its fast speed—rated at 65 pages per minute (ppm), or 130 images per minute (ipm) for duplex (two-sided) scans, with one image on each side of the page—the DS-860 offers an 80-sheet automatic document feeder (ADF), a capable scan utility, and excellent text recognition accuracy. The combination makes it our new Editors' Choice for moderate to heavy-duty scanning in a midsize office.

The DS-860 offers mostly incremental advantages over the Xerox DocuMate 5460, which is the scanner it replaces as our preferred choice. Its rated speed is only 5ppm faster, for example, and its ADF holds only five additional pages. The key difference is that its daily duty cycle is 6,000 sheets, rather than the Xerox 5460's 4,000, making it appropriate for heavier duty-use. That's just enough of an extra to give the DS-860 a slim, but significant, edge.

Epson WorkForce DS-860 Color Document Scanner

One other obvious point of comparison is the Epson WorkForce DS-760 Color Document Scanner that I recently reviewed. The two models look like twins and share most of the same features, including the same bundled software. However, for roughly a 20-percent difference in price, the DS-860 offers a 45-percent increase in rated speed (from 45ppm to 65ppm) and a 33-percent increase in daily duty cycle (from 4,500 to 6,000 sheets) making it the obvious choice for heavier-duty needs.

Setup and Software
At a casual glance, the DS-860 could pass for a personal desktop scanner. It weighs in at 8 pounds 13 ounces, and measures 8.1 by 11.8 by 8.7 inches (HWD) with the trays closed.

Setup is standard. Plug in the power cord, install the software from disc, and plug in the supplied USB cable. Epson lists the OS requirements as Windows XP through 8, in both 32-and 64-bit versions. However, Epson, unlike other manufacturers, insists that I install all current updates for testing, so the OS requirements should be read as needing fully updated versions of these operating systems. For my tests I used a PC running Windows Vista.

Epson provides the identical set of software with the DS-860 as with the Epson DS-760, including its Document Capture Pro scan utility, which comes with almost all of Epson's current WorkForce scanner models.

In addition to basic control over scan settings, like resolution and color mode, Document Capture Pro offers features like letting you add pages to or delete them from a group of already scanned pages. It also offers a long list of choices for file formats and destinations to save to, and it lets you send the same scan to multiple destinations.

Also included with the scanner is Abbyy FineReader 9.0 Sprint, which is a light version of a full-function optical character recognition (OCR) program, and both Twain and WIA drivers, with ISIS drivers available on Epson's website.

Performance

As with most document scanners, the optical resolution for the DS-860 is 600 pixels per inch (ppi). For my tests, using Document Capture Pro in each case, I set the resolution to 300ppi and the color mode to Auto. The good news is that the DS-860 is significantly faster than its rating. Unfortunately, as with all document scanners, that doesn't include the lag between giving the scan command and the scan starting or the lag between the last page coming out and the completion of writing the file to disk.

Related Story See How We Test Scanners

Scanning in image PDF format and using our standard 25-sheet text document, I clocked the DS-860 at an impressive 73ppm for simplex (one-sided) scans without the lag time, and 146ipm for duplex scans. With the lag, which is the time you'll actually see, it managed a still fast 54ppm for simplex mode and 91ipm for duplex. In comparison, using speeds that include the lag, the Xerox 5460 was a little slower for simplex scans, at 47ppm, and essentially tied for duplex scans. The Epson DS-760 was a lot slower, at only 42ppm and 83ipm.

As with most scanners, when you scan directly to searchable PDF format, which is generally more useful for document management applications, the DS-860 takes extra time for recognizing the text. I timed it at 1 minute 12 seconds, which is basically tied with the Xerox scanner, at 1:16.

The DS-860 did an excellent job with OCR accuracy. The combination of scanner and software read both our Times New Roman and Arial test pages at sizes as small as 6 points without a mistake.

If you don't need quite the level of scan capability the Epson WorkForce DS-860 Color Document Scanner offers, be sure to consider the Epson DS-760 or the Xerox DocuMate 5445, which is our Editors' Choice for a small office or workgroup. You should also take a look at the Xerox 5460, which comes with more application programs than the DS-860. If you need the software, that can make it a better value. For heavier-duty scanning, however, the DS-860's higher duty cycle makes it the obvious choice and our Editors' Choice as well.

Final Thoughts

The Epson WorkForce DS-860 Color Document Scanner delivers fast scans and enough capability for a midsize office with moderate to heavy-duty scan needs. - Scanners

Epson WorkForce DS-860 Color Document Scanner

4.0 Excellent

The Epson WorkForce DS-860 Color Document Scanner delivers fast scans and enough capability for a midsize office with moderate to heavy-duty scan needs.

Get It Now
Best Deal£318.09

Buy It Now

£318.09

About Our Expert

M. David Stone

M. David Stone

Contributing Editor

My Experience

Most of my current work for PCMag is about printers and projectors, but I've covered a wide variety of other subjects—in more than 4,000 pieces, over more than 40 years—including both computer-related areas and others ranging from ape language experiments, to politics, to cosmology, to space colonies. I've written for PCMag.com from its start, and for PC Magazine before that, as a Contributor, then a Contributing Editor, then as the Lead Analyst for Printers, Scanners, and Projectors, and now, after a short hiatus, back to Contributing Editor.

I'm pretty sure I'm the only person who worked on every "Project Printer" blockbuster PCMag ever produced, often writing 15 or more reviews for the year's big printer blowout. (I snuck in a single review one year when I was writing a book, strictly so I could keep that claim alive.)

I've always worked for PCMag as a freelancer, which has freed me to take time away to write nine books, be a major contributor to four others, and write for other publications, including Wired, Computer Shopper, Projector Central, and Science Digest, where I was Computers Editor. I also wrote a computer column at one point for The Newark Star-Ledger.

Although I started my career primarily as a science (mostly physics and astronomy) and science-fiction writer (published in Analog), my non-computer-related work runs the gamut from the Project Data Book for NASA's Upper Atmosphere Research Satellite (written for GE's Astro-Space Division) to the script for a video overview of a top company in the gaming industry (that would be gambling, not video games). My books include The Underground Guide to Color Printers (Addison-Wesley), Troubleshooting Your PC (Microsoft Press), and Faster, Smarter Digital Photography (Microsoft Press).

Having covered a wide range of subjects, I've developed a serial expertise in many of them. The ones most relevant to my current work at PCMag.com are all imaging technologies.

The Technology I Use

I buy new PCs for my writing desk infrequently, because it takes a week or more to customize the settings the way I want them. At the moment, I have an HP Envy tower running Windows 10, but it's old enough to have a Windows 7 sticker on it. Its latest lease on a longer life is courtesy of a newly installed 500GB Samsung SSD 870 EVO.

Elsewhere in my house is an assortment of older and newer PCs. The older ones are dedicated to specific tasks, like the one I've been using to slowly digitize all the paper stored in my filing cabinets, while the newer ones are testbeds for printer and projector reviews.

For writing, I use Microsoft Word 2003, because I find it too annoying to take my hands off the keyboard to give mouse commands using the Ribbon. My workhorse printers are a Xerox Phaser 6280 color laser and a Dymo LabelWriter 450 Twin Turbo for labels and stamps. I also have a Canon Pixma iP8720 for printing photos, and a Canon ImageFormula DR-C225 for scanning.

My first computer was bought to replace my IBM Selectric for writing. After rejecting both the IBM PC (which had just been introduced) and the Apple II because of the keyboards, I chose a Vector Graphics Vector 3 CP/M machine with dual floppies. The first MS-DOS machine I was willing to use for writing was the IBM AT, with its much-improved keyboard compared with the original PC and its gargantuan 20MB hard drive.

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