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HP PageWide Pro 552dw Printer

 & M. David Stone Contributing Editor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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HP PageWide Pro 552dw Printer - HP Officejet Pro X551dw Printer (unknown)
4.0 Excellent

The Bottom Line

The HP PageWide Pro 552dw Printer uses inkjet technology, but competes directly with lasers designed for small to midsize offices. It delivers excellent speed, ample paper capacity, and laser-quality text.
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Pros & Cons

    • Fast.
    • Low running cost.
    • High paper capacity.
    • Touch-screen controls.
    • Integrates Ethernet, Wi-Fi, Wi-Fi Direct, and NFC.
    • Prints from a USB key, mobile devices, through the cloud.
    • Text on paper can smudge if it gets wet.
    • Colors in photos printed on plain paper are a little dull.

HP PageWide Pro 552dw Printer Specs

Color or Monochrome 1-pass color
Connection Type Ethernet
Connection Type USB
Connection Type Wireless
Cost Per Page (Color) 6.8 cents
LCD Preview Screen
Maximum Standard Paper Size Legal
Monthly Duty Cycle (Maximum) 80,000 pages per month
Number of Ink Colors 4
Print Duplexing
Type Printer Only

The PageWide Pro 552dw Printer ($699) is the top-of-the-line model in HP's first-generation of PageWide printers. The new designation comes from the inkjet printer technology inside, which uses a printhead that measures the width of the page. The design delivers extraordinary speed for an inkjet, along with laser-quality text and graphics. That, plus a higher paper capacity than most inkjets, puts the 552dw squarely in competition with lasers. More important, it offers enough make it our Editors' Choice printer for up to heavy duty use in a small office.

The 552dw is actually one of HP's second generation of single-function, desktop printers based on PageWide technology. The first generation—which use Officejet rather than PageWide in the name—includes the HP Officejet Pro X551dw Printer , which is another top pick.

The 552dw is in the process of replacing the older model at this writing, and it's a step up in many ways. In particular, it delivered better speed on our tests, and it has double the claimed page yield for both black and color cartridges. The claimed cost per page is the same—at a low 1.3 cents for printing with black ink only or 6.8 cents for a color page—but the higher yield frees you from having to replace the cartridges as often.

The Basics
Along with speed that's well into laser territory—rated at 50 pages per minute (ppm) in the default Professional mode—the 552dw offers a level of paper handling that's more often found in lasers. It comes with a 500-sheet drawer, a 50-sheet multipurpose tray, and a duplexer standard. For offices that need more, you can also add one 500-sheet drawer ($199) or a floor stand ($799) that includes two 500-sheet drawers, for a maximum 1,550 sheets.

The 552dw's output tray holds a substantial 300 sheets. As with a laser, the paper comes out face down, so documents don't have to print in reverse order for page one to be at the front of the stack.

The printer also offers some important conveniences. If you connect it to a network, using either Ethernet or Wi-Fi, you can print through the cloud, as well as print from an iOS or Android mobile device by connecting through an access point on your network. You can also take advantage of HP's print apps and print from a USB memory key using the 4.3-inch touch screen to give commands.

HP PageWide Pro 552dw Printer

If you choose to connect to a single PC via a USB cable instead of connecting to a network, you won't be able to print through the cloud or use HP's print apps, but you can still print from a mobile device by using the printer's Wi-Fi Direct to connect to it directly. If your mobile device supports NFC, you can also connect simply by tapping the phone to the NFC logo on the printer.

HP PageWide Pro 552dw Printer

Setup and Speed
As is typical for any printer that offers a large paper capacity, the 552dw is too big to comfortably share a desk with. However, it's also bigger than most lasers with similar capacities, at 16.5 by 20.9 by 16 inches (HWD) without the optional paper drawers. In addition, it's hefty enough, at 37 pounds, that you might want some help moving it into place. Physical setup is similar to setting up a color laser. Network setup is standard. For my tests I connected the printer to a wired network and installed the drivers on a Windows Vista system.

I timed the 552dw on our business application suite (using QualityLogic's hardware and software for timing) at 10.5ppm, making it a bit faster than the HP X551dw, which came in at 9.2ppm. It's also faster than most color lasers. The Xerox Phaser 6600/DN , for example, managed only 4.6ppm. The HP Color LaserJet Pro M452dw , which is a top pick in part for its speed, came in at 9.8ppm.

Output Quality
The 552dw's output quality isn't as impressive as its speed, but it's good enough for almost any business use. Text quality on my tests was better than what most inkjets offer. It was also within the range that includes the vast majority of color lasers, making it easily good enough for any business use. I was able to smudge it a little by dripping some water on it and then rubbing it, but even the smudged text was readable.

Related Story See How We Test Printers

Graphics output is a clear step above the level most inkjets and color lasers can manage, which makes it easily good enough for most business needs, including PowerPoint handouts and the like. I saw some minor banding in large black fills in my tests, but no other obvious problems, and no banding with other fills. Colors in photos I printed on plain paper were a little dull, but that's not surprising for an inkjet. Colors in photos I printed on photo paper were far better.

Conclusion
For higher-quality text than the HP PageWide Pro 552dw Printer offers, consider the Xerox 6600/DN or, for greater speed than the Xerox model, the HP M452dw. For most offices, however, the 552dw's output quality will be easily good enough, while the speed, paper handling, and low cost per page will be hard to beat. The combination makes it our Editors' Choice color printer for up to heavy duty use in a small office.

Final Thoughts

HP PageWide Pro 552dw Printer - HP Officejet Pro X551dw Printer (unknown)

HP PageWide Pro 552dw Printer

4.0 Excellent

The HP PageWide Pro 552dw Printer uses inkjet technology, but competes directly with lasers designed for small to midsize offices. It delivers excellent speed, ample paper capacity, and laser-quality text.

Get It Now
Best Deal£3177.34

Buy It Now

£3177.34

About Our Expert

M. David Stone

M. David Stone

Contributing Editor

My Experience

Most of my current work for PCMag is about printers and projectors, but I've covered a wide variety of other subjects—in more than 4,000 pieces, over more than 40 years—including both computer-related areas and others ranging from ape language experiments, to politics, to cosmology, to space colonies. I've written for PCMag.com from its start, and for PC Magazine before that, as a Contributor, then a Contributing Editor, then as the Lead Analyst for Printers, Scanners, and Projectors, and now, after a short hiatus, back to Contributing Editor.

I'm pretty sure I'm the only person who worked on every "Project Printer" blockbuster PCMag ever produced, often writing 15 or more reviews for the year's big printer blowout. (I snuck in a single review one year when I was writing a book, strictly so I could keep that claim alive.)

I've always worked for PCMag as a freelancer, which has freed me to take time away to write nine books, be a major contributor to four others, and write for other publications, including Wired, Computer Shopper, Projector Central, and Science Digest, where I was Computers Editor. I also wrote a computer column at one point for The Newark Star-Ledger.

Although I started my career primarily as a science (mostly physics and astronomy) and science-fiction writer (published in Analog), my non-computer-related work runs the gamut from the Project Data Book for NASA's Upper Atmosphere Research Satellite (written for GE's Astro-Space Division) to the script for a video overview of a top company in the gaming industry (that would be gambling, not video games). My books include The Underground Guide to Color Printers (Addison-Wesley), Troubleshooting Your PC (Microsoft Press), and Faster, Smarter Digital Photography (Microsoft Press).

Having covered a wide range of subjects, I've developed a serial expertise in many of them. The ones most relevant to my current work at PCMag.com are all imaging technologies.

The Technology I Use

I buy new PCs for my writing desk infrequently, because it takes a week or more to customize the settings the way I want them. At the moment, I have an HP Envy tower running Windows 10, but it's old enough to have a Windows 7 sticker on it. Its latest lease on a longer life is courtesy of a newly installed 500GB Samsung SSD 870 EVO.

Elsewhere in my house is an assortment of older and newer PCs. The older ones are dedicated to specific tasks, like the one I've been using to slowly digitize all the paper stored in my filing cabinets, while the newer ones are testbeds for printer and projector reviews.

For writing, I use Microsoft Word 2003, because I find it too annoying to take my hands off the keyboard to give mouse commands using the Ribbon. My workhorse printers are a Xerox Phaser 6280 color laser and a Dymo LabelWriter 450 Twin Turbo for labels and stamps. I also have a Canon Pixma iP8720 for printing photos, and a Canon ImageFormula DR-C225 for scanning.

My first computer was bought to replace my IBM Selectric for writing. After rejecting both the IBM PC (which had just been introduced) and the Apple II because of the keyboards, I chose a Vector Graphics Vector 3 CP/M machine with dual floppies. The first MS-DOS machine I was willing to use for writing was the IBM AT, with its much-improved keyboard compared with the original PC and its gargantuan 20MB hard drive.

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