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Canon Pixma TR7820

 & M. David Stone Contributing Editor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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Canon Pixma TR7820 - Canon Pixma TR7820
3.5 Good

The Bottom Line

The Canon Pixma TR7820 has high ink costs, but its 35-sheet ADF potentially offsets them for homes and home offices that need to scan and copy multi-page documents more often than they need to print.
Best Deal£321.19

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£321.19

Pros & Cons

    • Automatic print duplexing
    • Two paper trays
    • Manual duplex scanning with 35-sheet ADF
    • Only a five-sheet ADF capacity for legal-size paper
    • Lowest running costs require ink subscription

Canon Pixma TR7820 Specs

Automatic Document Feeder
Connection Type NFC
Connection Type Wi-Fi
Connection Type Wi-Fi Direct
Cost Per Page (Color) 19 cents
Cost Per Page (Monochrome) 7.6 cents
Maximum Scan Area Legal
Maximum Standard Paper Size Legal
Monthly Duty Cycle (Maximum) N/A
Monthly Duty Cycle (Recommended) NA
Number of Ink Cartridges/Tanks 2
Number of Ink Colors 4
Print Duplexing
Printer Input Capacity 100 + 100
Rated Speed at Default Settings (Color) 15 ppm
Rated Speed at Default Settings (Mono) 10 ppm
Scanner Optical Resolution 1,200x1,200 pixels per inch
Scanner Type Flatbed with 35-page ADF
Standalone Copier and Fax Copier
Type All-in-one

The Canon Pixma TR7820 all-in-one (AIO) is unusual. Most AIOs focus more on printing than scanning, but the TR7820 ($179.99) does the reverse. The cartridge-based print engine leads to a high running cost that makes this model best limited to light-duty printing even by home and home-office standards. But the 35-page automatic document feeder (ADF), with support for manual duplexing (two-sided scanning), makes it suitable for moderate-duty scanning and copying in a home office. In short, if you're looking for an AIO printer primarily for scanning and coping, with some light-duty printing thrown in, the TR7820 may be just what you need.


Design: Efficient Paper Handling

Weighing in at 16 pounds and measuring 8.2 by 14.8 by 13.8 inches (HWD), the TR7820 offers a small enough footprint that it won't take up much space on your desk. Even better, physical setup is easy. Just plug it in, turn it on, and follow the instructions on its 2.7-inch touch-screen control panel to insert the two ink cartridges—black and color—then wait while it runs its fully automated alignment routine. Downloading and installing the driver and other software is similarly straightforward.

Connection options are Wi-Fi, Wi-Fi Direct, and USB, which I used for testing. If you want to print and scan from your phone or tablet, you can also download Canon's mobile app to your Android or iOS device. As with the Canon TS7720, which offers essentially the same print features but lacks an ADF, you can set the control panel to your choice of "scenes" with presets for the commands you use the most (see the screenshots below).

(Credit: Canon/M. David Stone)

Paper handling is a notable strength, thanks to two 100-sheet paper trays and automatic duplexing (two-sided printing). Although the front drawer is limited to plain paper at up to letter size, the rear tray can hold up to legal size, and can also handle other media, including photo paper. The tray also has the advantage of being easy to refill or empty to change to a different paper size or type quickly without having to open a drawer. In my tests, I was able to automatically duplex using letter-size paper from either tray, and was able to set the driver to auto duplex with smaller paper sizes using the front tray. When I set the driver for the rear tray, however, it would not let me set it for both duplexing and either legal-size paper or custom sizes smaller than letter size.

For scanning and copying, the TR7820 offers a letter-size flatbed and the ADF, whose manual duplexing capability can scan one side of a two-sided document, wait for you to flip the stack over and reinsert it, then scan the other side, and interfile the pages to put them the right order for either a scanned or copied document, depending on which function you're using. You can also copy both simplex and duplex originals to either simplex or duplex copies. However, note that the 35-sheet capacity is for letter-size paper only. For legal-size pages, the ADF is rated for just five sheets, and for other sizes to a single sheet.

(Credit: M. David Stone)

Canon doesn't include a maximum or recommended monthly duty cycle in the printer's specs, but the 200-sheet capacity works out to 800 sheets per month if you want to keep paper refills down to about once a week. And even if you print far fewer pages per month than that, you'll still quickly get to the point where it would be cheaper to buy a tank printer, which would mean a higher initial cost in most cases, but significant savings in ink costs.

Calculating running cost for the TR7820 is a little tricky, because—as with any printer with a tri-color cartridge—when any of the three ink colors (cyan, yellow, and magenta) runs out, you have to replace the cartridge no matter how much of the other color inks remain. With that hedge in mind, if you use the high-capacity cartridges, the standard calculation for running cost works out to 7.6 cents per black page and 19 cents per color page.

(Credit: M. David Stone)

Alternatively, you can use Canon's Pixma Print Plan, which Canon says can save 20% to 70% on ink. As is standard for ink subscription plans, the price per page is the same for mono and color pages, and the same whether you have a single text character on the page or the cover the entire page with ink, which means you'll generally save more if you print lots color graphics and photos. On the other hand, you'll pay the full price each month, even if you don't print any pages, so pick a tier carefully. (You can also carry over at least some unused pages to the next month. For more details, check Canon's site and our story on tank printers and ink plans.) Canon offers a Pay as You Go plan, but it's 20 cents per page, which means that unless you average more ink per page than a standard color test page uses, you won't save any money.


Testing the Pixma TR7820: Slow Speed, Good Quality

For judging performance in context, I chose several inkjets with similar list prices to compare the TR7820 with: the Canon Pixma TS7720, the Epson WorkForce WF-2960, and the Brother MFC-J4335DW, our current Editors' Choice pick for personal and micro office AIOs. As already mentioned, the TS7720 is essentially identical to the TR7820 for printing, but is limited to a flatbed for scanning. The other two models both offer ADFs.

On our business applications suite, the MFC-J4335DW was fastest across the board.

The Epson WF-2960 was second on each test and nearly tied for first place for the Word file, at 14ppm (52 seconds) compared with 15ppm (49 seconds) for the Brother printer. The two Canon models were essentially tied for third place, separated by only two seconds for the full suite. Each scored a few seconds faster than the other on at least one file, but the pattern of the differences for individual runs indicated this was a measure of variation from one run to the next for each printer individually rather than a real difference between the two models.

If you expect to print in duplex much, note that although the speed advantage for the Brother printer compared with the TR7820 was less than 10 seconds for printing the 12-page Word file in simplex, it grew to nearly 70 seconds when printing the same file in duplex.

For printing 4-by-6-inch photos, the TR7820 averaged 32 seconds each, which is faster than most inkjets.

Text quality for the TR7820 was a small step below top tier for an inkjet. All of the fonts in our test suite that would likely get used in a business document were easily readable at 5 points, and half were easily readable, though not as well formed, at 4 points. A quick look using a loupe showed ragged edges and uneven line widths at the small size. One of the two fonts with heavy strokes was easily readable at 12 points. The other, which is easier to render well, was both reasonably well formed and highly readable at 8 points.

For graphics on plain paper using default settings, solid black fills and both fills and gradients with bright colors were nicely saturated and punchy, but fills with some darker colors tended to look a little muddy. Most full-page graphics showed minor banding, but it was subtle in most cases, and even the most obvious banding wasn't overly distracting. Thin lines, including lines on a black background, held well. In one gradient we use because it's particularly difficult to print well, I saw only slight posterization (shading changing suddenly where it should change gradually). Photos on Canon's recommended Photo Paper Plus Glossy II were all solidly drugstore-level quality.

(Credit: M. David Stone)

Both black and color ink smudged slightly on plain paper in our water-resistance tests, but black text stood up to a highlighter with no smudging at all. On photo paper, I saw water stains after drying, but no smudging for either black or color ink.


Verdict: Scanner First, Printer Second

In our Canon Pixma TS7720 review, we pointed out that the key shortcoming for that printer was the lack of an ADF. The TR7820 earns the opposite conclusion, with its ADF being its key strength. However, its high running cost limits it to lighter-duty printing than scanning. So, if you don't need the ADF, you should consider the TS7720, which will give you an essentially identical printer plus a flatbed scanner for a lower cost. Alternatively, if you need an ADF but don't need duplex scanning, consider the Epson WF-2960 or Brother MFC-J4335DW. The WF-2960 is the only AIO in this group that supports Ethernet. And while the MFC-J4335DW's overall output quality was the lowest in this group by just a touch, it was the fastest of the four on our tests, and it offers the lowest cost per page.

However, the Brother and Epson ADFs support simplex scanning only. If you need to scan multipage, double-sided documents for schoolwork or a home office, the TR7820 is the obvious choice in this group. It's the only one that will save you from tediously scanning each side of each page, one at a time.

Final Thoughts

Canon Pixma TR7820 - Canon Pixma TR7820

Canon Pixma TR7820

3.5 Good

The Canon Pixma TR7820 has high ink costs, but its 35-sheet ADF potentially offsets them for homes and home offices that need to scan and copy multi-page documents more often than they need to print.

Get It Now
Best Deal£321.19

Buy It Now

£321.19

About Our Expert

M. David Stone

M. David Stone

Contributing Editor

My Experience

Most of my current work for PCMag is about printers and projectors, but I've covered a wide variety of other subjects—in more than 4,000 pieces, over more than 40 years—including both computer-related areas and others ranging from ape language experiments, to politics, to cosmology, to space colonies. I've written for PCMag.com from its start, and for PC Magazine before that, as a Contributor, then a Contributing Editor, then as the Lead Analyst for Printers, Scanners, and Projectors, and now, after a short hiatus, back to Contributing Editor.

I'm pretty sure I'm the only person who worked on every "Project Printer" blockbuster PCMag ever produced, often writing 15 or more reviews for the year's big printer blowout. (I snuck in a single review one year when I was writing a book, strictly so I could keep that claim alive.)

I've always worked for PCMag as a freelancer, which has freed me to take time away to write nine books, be a major contributor to four others, and write for other publications, including Wired, Computer Shopper, Projector Central, and Science Digest, where I was Computers Editor. I also wrote a computer column at one point for The Newark Star-Ledger.

Although I started my career primarily as a science (mostly physics and astronomy) and science-fiction writer (published in Analog), my non-computer-related work runs the gamut from the Project Data Book for NASA's Upper Atmosphere Research Satellite (written for GE's Astro-Space Division) to the script for a video overview of a top company in the gaming industry (that would be gambling, not video games). My books include The Underground Guide to Color Printers (Addison-Wesley), Troubleshooting Your PC (Microsoft Press), and Faster, Smarter Digital Photography (Microsoft Press).

Having covered a wide range of subjects, I've developed a serial expertise in many of them. The ones most relevant to my current work at PCMag.com are all imaging technologies.

The Technology I Use

I buy new PCs for my writing desk infrequently, because it takes a week or more to customize the settings the way I want them. At the moment, I have an HP Envy tower running Windows 10, but it's old enough to have a Windows 7 sticker on it. Its latest lease on a longer life is courtesy of a newly installed 500GB Samsung SSD 870 EVO.

Elsewhere in my house is an assortment of older and newer PCs. The older ones are dedicated to specific tasks, like the one I've been using to slowly digitize all the paper stored in my filing cabinets, while the newer ones are testbeds for printer and projector reviews.

For writing, I use Microsoft Word 2003, because I find it too annoying to take my hands off the keyboard to give mouse commands using the Ribbon. My workhorse printers are a Xerox Phaser 6280 color laser and a Dymo LabelWriter 450 Twin Turbo for labels and stamps. I also have a Canon Pixma iP8720 for printing photos, and a Canon ImageFormula DR-C225 for scanning.

My first computer was bought to replace my IBM Selectric for writing. After rejecting both the IBM PC (which had just been introduced) and the Apple II because of the keyboards, I chose a Vector Graphics Vector 3 CP/M machine with dual floppies. The first MS-DOS machine I was willing to use for writing was the IBM AT, with its much-improved keyboard compared with the original PC and its gargantuan 20MB hard drive.

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