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Reduce Your Carbon Footprint: Don't Send 'Thank You' Emails

Worried about the environmental effect of your digital activity? Probably not, but a current study suggests if the citizens of even one country stopped sending needless messages, it could make a huge difference.

 & Eric Griffith Senior Editor, Features

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Think about how much carbon it takes to fly 81,152 flights from London's Heathrow airport to Madrid, about 1,250 kilometers. It's roughly equivalent to using 3,334 cars—both use about 16,433 tons of carbon per year. That is also how much carbon is wasted every single day by people in the United Kingdom sending wholly unnecessary emails, like that useless "thank you" message some overly polite people simply can't not send.

The Why Axis BugThis is based on research done by UK independent energy provider OVO Energy, quantified in the chart above by our partners at Statista. The results are based on a few assumptions, such as the UK population, percentage of email users among adults (87 percent), and census data on how many "unactionable" (useless) emails people send per week (11.29, but they rounded down to 10). Assume that one-millionth (0.000001) of a metric ton—1 gram—of CO2E (carbon dioxide equivalent) is used per email. That's 64.3 million unneeded emails a day, which is 64 tonnes, a.k.a. metric tons, of carbon daily. You can see the staggering waste. (A metric ton is 1,000 kilograms, which is 2,205 US pounds; it's larger than a US ton, which is 2,000 pounds. Nomenclature is exhausting.)

Statista pointed out that the methodology's assumptions are a little wild when it comes to the number of email users, but even conservatively cut it down to 24 million regular emailers based on those working in jobs where email is (still) a big deal, and you still get 8,760 metric tons of carbon per day—only 43,260 flights to Madrid.

Extrapolate this to the population of industrialized countries such as the US, Australia, and China, and the impact is profound. There are 244.5 million email users in the United States; if we each send the same quantity of 10 waste-missives daily, we are wasting 892,425 metric tons of carbon per year.

OVO Energy is doing its part by using this info to launch a campaign called Think Before You Thank. It has a new Chrome extension to help: Carbon Capper shows a warning when you're sending a potentially unactionable message (at least in Gmail), which it defines as any message less than four words long.

The company also provided a list of the 10 least-necessary email messages ever:

  1. Thank you
  2. Thanks
  3. Have a good weekend
  4. Received
  5. Appreciated
  6. Have a good evening
  7. Did you get/see this?
  8. Cheers
  9. You too
  10. LOL

This doesn't even take into account the sheer amount of waste that goes into posting on social media. What's the carbon footprint of every thumbs-up "like" you give or get? The mind boggles.

BTW, that estimation on the amount of CO2E generated by an email as one-millionth of a tonne comes from Mike Berners-Lee, a professor at Lancaster University and an expert in carbon footprints and greenhouse gases. He based it on the time used by the person typing, the electricity used by the device, and what's needed to run the network and servers that transmit a message. He happens to be the brother of Tim Berners-Lee, the gentleman who invented the World Wide Web.

The bottom line: Think twice before you send any email. Thanks!

About Our Expert

Eric Griffith

Eric Griffith

Senior Editor, Features

My Experience

I've been writing about computers, the internet, and technology professionally since 1992, more than half of that time with PCMag. I arrived at the end of the print era of PC Magazine as a senior writer. I served for a time as managing editor of business coverage before settling back into the features team for the last decade and a half. I write features on all tech topics, plus I handle several special projects, including the Readers' Choice and Business Choice surveys and yearly coverage of the Best ISPs and Best Gaming ISPs, Best Products of the Year, and Best Brands (plus the Best Brands for Tech Support, Longevity, and Reliability).

I started in tech publishing right out of college, writing and editing stories about hardware and development tools. I migrated to software and hardware coverage for families, and I spent several years exclusively writing about the then-burgeoning technology called Wi-Fi. I was on the founding staff of several magazines, including Windows Sources, FamilyPC, and Access Internet Magazine. All of which are now defunct, and it's not my fault. I have freelanced for publications as diverse as Sony Style, Playboy.com, and Flux. I got my degree at Ithaca College in, of all things, television/radio. But I minored in writing so I'd have a future.

In my long-lost free time, I wrote some novels, a couple of which are not just on my hard drive: BETA TEST ("an unusually lighthearted apocalyptic tale," according to Publishers' Weekly) and a YA book called KALI: THE GHOSTING OF SEPULCHER BAY. Go get them on Kindle.

I work from my home in Ithaca, NY, and did it long before pandemics made it cool.

The Technology I Use

My first computer was a Laser 128, an Apple II-compatible clone with an integrated keyboard, matched with an eye-straining monochrome green monitor. I used it to type papers in college for other people for money...until I discovered the Mac SE in the college computer room. That changed my life. My first cellphone was a Samsung Uproar—the silver one with the built-in MP3 player from the Napster days (the pre-iPod era).

I use an iPhone 15 Pro hourly and an iPad Air infrequently (but I'm always in the market for a cheap Android tablet). I have a PlayStation 5 just to play Spider-Man, and several Windows machines, including a work-issued Lenovo ThinkPad. I talk to Alexa and Siri all day long. I do the majority of my computing on a 15-inch LG Gram laptop attached to a Thunderbolt hub to run a multi-monitor setup—I overdid it on the power needed to simply work from home.

I'm most at home in Microsoft Word after decades of writing there. More and more, I turn to services like Google Docs, using tools like Grammarly. I use Google's Chrome browser due to an addiction to several extensions I think I can't live without, but probably could. I use Excel extensively on data-intensive stories, but for chart creation, we've switched over entirely to using Infogram for interactive features that are hard to find elsewhere. I do a lot of graphics work for my stories, but limit myself to the free and amazing Paint.NET software to edit images.

I'm a firm evangelist for using the cloud for backup and syncing of files; I'm primarily using Dropbox, which has never failed me, but I also have redundant setups on Microsoft OneDrive, plus extra picture backups on Amazon Photos and iCloud. Why take chances? For entertainment, mine is a streaming-only household—my kid has never seen network TV and barely been exposed to commercials, thanks to Roku and Amazon Music. The house is peppered with smart speakers from Amazon for instant gratification and control of smart home devices like multiple Wyze cameras and Nest Protect smoke detectors. I've got accounts on all the major social networks, to my horror. I have a robot vacuum for each floor of the house. I want a 3D printer, but not sure what I'd use it for.

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