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Privacy Groups Push FTC to Probe Facebook on Facial Recognition

The privacy groups claim that Facebook's facial-recognition features are compiling users' biometric data without their expressed consent.

 & Michael Kan Principal Reporter

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Is Facebook learning too much about what people look like? Several privacy groups think so. On Friday, they called on the FTC to investigate Facebook's facial-recognition technology over possible privacy abuses.

"The scanning of facial images without express, affirmative consent is unlawful and must be enjoined," according to the Electronic Privacy Information Center and a coalition of consumer advocate groups.

Their formal complaint with the FTC accuses Facebook of automatically enlisting most users into the facial scanning. It also questions whether the social networking service is handing the biometric data off to third-party groups.

Since 2010, Facebook has been using the technology to help people tag photos of themselves and their friends, but not without controversy. The company's systems work by creating a digital template of your face from your photos, so that Facebook can match your appearance across posted images.

As a result, the service can now tell you when a picture carrying your face pops up on Facebook. It can also stop bad actors from impersonating your identity.

But the technology has some creepy potential, too. Imagine advertisers or governments using the facial data to ID and profile you. So far, Facebook's hasn't clearly stated whether any of this data is entering the hands of third-party developers, the privacy groups said in Friday's complaint. But the Cambridge Analytica data leak underscores the potential for abuse. On Wednesday, Facebook said as many as 87 million users may have had their personal data collected by the UK political consultancy.

Facebook hasn't publicly responded to Friday's complaint. The social networking service does let you shut off of the facial-recognition feature. However, the privacy groups claim that most Facebook users are automatically enrolled in the system, while the opt-out process is not clear or prominent.

Friday's complaint said the broad facial scanning violates a 2011 settlement Facebook made with the FTC to better protect users' privacy. The complaint goes on to say that federal investigators should demand Facebook revamp its biometric data policies and delete any facial templates that were wrongfully obtained.

On Friday, the FTC would only confirm it had received the complaint. The commission is already investigating Facebook over the Cambridge Analytica data leak.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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