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GPT-4 vs. ChatGPT-3.5: What’s the Difference?

A new and improved version of ChatGPT has landed, delivering great strides in artificial intelligence. Is it worth paying for? Here's what you need to know.

 & Eric Griffith Senior Editor, Features

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ChatGPT, the  Natural Language Generation (NLG) tool from OpenAI that auto-generates text, took the tech world by storm late in 2022 (much like its Dall-E image-creation AI did earlier that year). Now, the company's text-creation technology has leveled up to version 4, under the name GPT-4 (GPT stands for Generative Pre-trained Transformer, a name not even an Autobot would love). But can you use the new technology yet? Why would you want to? Here’s how and why.  


What's New in GPT4?

OpenAI has actually been releasing versions of GPT for almost five years. It had its first release for public use in 2020, prompting AI announcements from other big names (including Microsoft, which eventually invested in OpenAI).

TechTarget defines parameters as “the parts of a large language model that define its skill on a problem such as generating text.” It’s essentially what the model learns. GPT-1 had 117 million parameters to work with, GPT-2 had 1.5 billion, and GPT-3 arrived in February of 2021 with 175 billion parameters. By the time ChatGPT was released to the public in November 2022, the tech had reached version 3.5.  As stated above, you’ll still be using GPT-3.5 for a while if you’re using the free version of ChatGPT.


How Can I Try GPT-4?

ChatGPT became popular fast. That caused server capacity problems, so it didn’t take long for OpenAI, the company behind it, to offer a paid version of the tech. Which didn’t slow things down very much; ChatGPT (both paid and free versions) eventually attracted as much web traffic as the Bing search engine. There are still moments when basic ChatGPT exceeds capacity—I got one such notification while writing this story.

The paid version is called ChatGPT Plus (or ChatGPT+). The cost is $20 per month. OpenAI began a Plus pilot in early February (which went global on February 10); ChatPGT+ is now the primary way for people to get access to the underlying GPT-4 technology.

First, you need a free OpenAI account—you may already have one from playing with Dall-E to generate AI images—or you’ll need to create one. Then look for the Upgrade to Plus link in the menu. You may not be able to sign in if there’s a capacity problem, which is one of the things ChatGPT+ is supposed to eliminate.

IMAGE: UPGRADE TO PLUS

An account with OpenAI is not the only way to access GPT-4 technology. Quora’s Poe Subscriptions is another service with GPT-4 behind it; the company is also working with Claude, the “helpful, honest, and harmless” AI chatbot competition from Anthropic.  

Also, Microsoft’s Bing search engine was one of the first services to use OpenAI’s tech, and it turns out that Bing has been running a customized version of GPT-4 for search all along. To access it, sign up for the New Bing preview using the Microsoft Edge browser. There is no longer a waitlist. Any updates to ChatGPT-4 will feed into the search engine. (However, when I asked Bing this morning, “Are you using GPT-4?” it shot back “No... I’m using Bing’s own natural language generation system. ?” Yes, with the emoji.) An upside of the Bing version is its unlimited dataset: GPT-4 and ChatGPT+ still use data only through September 2021.

Other entities and services using GPT-4 include the government of Iceland, Duolingo, and Khan Academy.

OpenAI also has made the application programming interface (API) for GPT-4 available to developers, so expect it to show up in other services soon.


Is ChatGPT+ Worth the Money?

Anecdotally, the reports seem positive, and the stats presented by OpenAI are impressive. And anyone who has played with ChatGPT using the GPT-3.5 version will be impressed. For example, GPT-4 passed exams including the LSAT, SAT, Uniform Bar Exam, and GRE with higher scores. The company also says that compared with GPT-3.5, GPT-4 is 82% less likely to respond when prompts are technically not allowed, and it’s 60% less likely to fabricate facts, which in AI terms are called “hallucinations.” (Also, in tests conducted by the non-profit Alignment Research Center, GPT-4 managed to social-engineer a real human on TaskRabbit into doing a job—circumventing a CAPTCHA.)

A main difference between versions is that while GPT-3.5 is a text-to-text model, GPT-4 is more of a data-to-text model. It can do things the previous version never dreamed of. This infographic spells out some other differences.

AXSEMANTICS INFOGRAPHIC

For instance, GPT-4 accepts images as part of a prompt. In one example, it viewed an image of refrigerator contents and spit out recipes using the ingredients it saw. It can even explain why memes are funny. That makes GPT-4 what’s called a “multimodal model.” (ChatGPT+ will remain text-output-only for now, though.)

GPT-4 has a longer memory than previous versions The more you chat with a bot powered by GPT-3.5, the less likely it will be able to keep up, after a certain point (of around 8,000 words). GPT-4’s short-term memory is closer to 64,000 words. GPT-4 can even pull text from web pages when you share a URL in the prompt. The co-founder of LinkedIn has already written an entire book with ChatGPT-4 (he had early access).

Version 4 is also more multilingual, showing accuracy in as many as 26 languages. And it has more “steerability,” meaning control over responses using a “personality” you pick—say, telling it to reply like Yoda, or a pirate, or whatever you can think of.

The actual reasons GPT-4 is such an improvement are more mysterious. MIT Technology ReviewMIT Technology Review got a full brief on GPT-4 and said while it is “bigger and better,” no one can say precisely why. That may be because OpenAI is now a for-profit tech firm, not a nonprofit researcher. The number of parameters used in training ChatGPT-4 is not info OpenAI will reveal anymore, but another automated content producer, AX Semantics, estimates 100 trillion. Arguably, that brings “the language model closer to the workings of the human brain in regards to language and logic,” according to AX Semantics. (OpenAI’s CEO Sam Altman says that is not an accurate number).

ChatGPT is also no longer the only game in town. DeepMind and Hugging Face are two companies working on multimodal model AIs that could be free for users eventually, according to MIT Technology Review. As we stated before, the dataset ChatGPT uses is still restricted (in most cases) to September 2021 and earlier. Other developers may have even more data.

OpenAI admits that ChatGPT-4 still struggles with bias; it could even deliver hate speech (again). The tech still gets things wrong, of course, as people will always gleefully point out. It’s nowhere near perfect. But then again, neither are humans. 

About Our Expert

Eric Griffith

Eric Griffith

Senior Editor, Features

My Experience

I've been writing about computers, the internet, and technology professionally since 1992, more than half of that time with PCMag. I arrived at the end of the print era of PC Magazine as a senior writer. I served for a time as managing editor of business coverage before settling back into the features team for the last decade and a half. I write features on all tech topics, plus I handle several special projects, including the Readers' Choice and Business Choice surveys and yearly coverage of the Best ISPs and Best Gaming ISPs, Best Products of the Year, and Best Brands (plus the Best Brands for Tech Support, Longevity, and Reliability).

I started in tech publishing right out of college, writing and editing stories about hardware and development tools. I migrated to software and hardware coverage for families, and I spent several years exclusively writing about the then-burgeoning technology called Wi-Fi. I was on the founding staff of several magazines, including Windows Sources, FamilyPC, and Access Internet Magazine. All of which are now defunct, and it's not my fault. I have freelanced for publications as diverse as Sony Style, Playboy.com, and Flux. I got my degree at Ithaca College in, of all things, television/radio. But I minored in writing so I'd have a future.

In my long-lost free time, I wrote some novels, a couple of which are not just on my hard drive: BETA TEST ("an unusually lighthearted apocalyptic tale," according to Publishers' Weekly) and a YA book called KALI: THE GHOSTING OF SEPULCHER BAY. Go get them on Kindle.

I work from my home in Ithaca, NY, and did it long before pandemics made it cool.

The Technology I Use

My first computer was a Laser 128, an Apple II-compatible clone with an integrated keyboard, matched with an eye-straining monochrome green monitor. I used it to type papers in college for other people for money...until I discovered the Mac SE in the college computer room. That changed my life. My first cellphone was a Samsung Uproar—the silver one with the built-in MP3 player from the Napster days (the pre-iPod era).

I use an iPhone 15 Pro hourly and an iPad Air infrequently (but I'm always in the market for a cheap Android tablet). I have a PlayStation 5 just to play Spider-Man, and several Windows machines, including a work-issued Lenovo ThinkPad. I talk to Alexa and Siri all day long. I do the majority of my computing on a 15-inch LG Gram laptop attached to a Thunderbolt hub to run a multi-monitor setup—I overdid it on the power needed to simply work from home.

I'm most at home in Microsoft Word after decades of writing there. More and more, I turn to services like Google Docs, using tools like Grammarly. I use Google's Chrome browser due to an addiction to several extensions I think I can't live without, but probably could. I use Excel extensively on data-intensive stories, but for chart creation, we've switched over entirely to using Infogram for interactive features that are hard to find elsewhere. I do a lot of graphics work for my stories, but limit myself to the free and amazing Paint.NET software to edit images.

I'm a firm evangelist for using the cloud for backup and syncing of files; I'm primarily using Dropbox, which has never failed me, but I also have redundant setups on Microsoft OneDrive, plus extra picture backups on Amazon Photos and iCloud. Why take chances? For entertainment, mine is a streaming-only household—my kid has never seen network TV and barely been exposed to commercials, thanks to Roku and Amazon Music. The house is peppered with smart speakers from Amazon for instant gratification and control of smart home devices like multiple Wyze cameras and Nest Protect smoke detectors. I've got accounts on all the major social networks, to my horror. I have a robot vacuum for each floor of the house. I want a 3D printer, but not sure what I'd use it for.

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