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Get Ready to See More AI Chatbots on Facebook, Instagram

Meta CEO Mark Zuckerberg is looking to capitalize on ChatGPT's popularity with a new product group focused on 'generative AI' for the company's apps and services.

 & Michael Kan Principal Reporter

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Not to be outdone by Microsoft or Google, Facebook parent company Meta is concentrating the company’s resources on developing its own AI-powered chatbots. 

“We're creating a new top-level product group at Meta focused on generative AI to turbocharge our work in this area,” CEO Mark Zuckerberg announced on Monday. 

Meta—which also runs Instagram, WhatsApp, and the VR division formally known as Oculus—already has several teams devoted to generative AI, or AI-powered programs that can pump out text, images, and videos. Now the company is coalescing the teams into one group that’ll focus on bringing “delightful experiences” to Meta’s various apps and services, Zuckerberg says.  

“In the short term, we'll focus on building creative and expressive tools,” he adds. “Over the longer term, we'll focus on developing AI personas that can help people in a variety of ways.” 

The effort sounds like Meta’s own version of OpenAI’s ChatGPT and DALL-E 2 could end up arriving as various features for the company’s products. Zuckerberg adds: “We're exploring experiences with text (like chat in WhatsApp and Messenger), with images (like creative Instagram filters and ad formats), and with video and multi-modal experiences.”

The news arrives days after Meta released its own AI-powered large language model, dubbed LLaMA, to researchers. The computer model is capable of powering a chatbot that might be able to rival ChatGPT. In addition, the company has developed an AI program that can generate life-like, but fictitious videos based on mere text prompt from the user. 

However, the tech giant has refrained from releasing the generative AI products to the public when it’s clear the same technologies could be easily exploited to spread online disinformation. Over the past year, Zuckerberg's company has also been famously busy on developing a VR-powered metaverse, so far with lackluster results.

Meta will have to play catch up to Microsoft, which has already been previewing its ChatGPT-powered Bing to the public, though it has imposed limits on it following negative news headlines about its unhinged behavior during long conversations.

Google's Bard AI, meanwhile, is only available to a small group of testers at this time, but Google intends to release it more broadly in the coming weeks.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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