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Hang Tight: Waitlist for AI-Powered Bing Surges to 'Multiple Millions' of Users

Despite the demand for its ChatGPT-enhanced version of Bing, Microsoft still intends on scaling its updated search engine to millions of users in the coming weeks.

 & Michael Kan Principal Reporter

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Microsoft is telling users to be patient if they’ve signed up to try the new AI-powered Bing. Interest in the search engine has reached “multiple millions” of users, according to company vice president Yusuf Mehdi. 

That’s up from over 1 million sign-ups 48 hours after Microsoft debuted the new Bing, which has been integrated with OpenAI’s ChatGPT to overhaul the whole search experience. 

The company created a waitlist for users interested in testing the new Bing, which is currently in preview mode. But in some bad news, Mehdi said Microsoft has been “slowly scaling people off the waitlist daily,” rather than letting a large group test out the technology.

Still, Microsoft is sticking to its goal of rolling out the new Bing to millions of more users soon. “If you’re on the waitlist, just hang tight,” Mehdi said in a tweet on Tuesday. “As we said at launch, we intend to scale to millions of people beginning in the coming weeks. We’re only one week in!”

If you’re hoping to move up the waitlist, Mehdi reiterated that Microsoft is prioritizing users who have set Bing and Edge as their default search engines and browsers. Installing the Bing app on your phone can also raise your chances of getting access.

Microsoft is limiting the new Bing to a preview, likely because running the technology taps AI-powered algorithms that consume lots of computing power when serving large numbers of users. It’s also clear the new Bing is far from perfect. Microsoft’s own demo of the technology last week showed the search engine spouting several factual errors.

Since then, users with access to the Bing preview have noticed the search engine can also exhibit defensiveness and hostility when users question it. So it may take a while for the technology to exit the beta stages. 

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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