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Metaverse Predictions: It Will Be Harmful, Addictive, and Inevitable

A survey asking people to weigh in on the coming 3D-avatar-filled world Facebook's founder (and others) have planned found the whole idea potentially beneficial, yet also a likely blight on society.

 & Eric Griffith Senior Editor, Features

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Second Life debuted in 2003. I like to picture then 19-year-old Mark Zuckerberg in his dorm at Harvard, wearing his grey hoodie, hunched over a laptop coding away at the first version of The Facebook, when someone (maybe a Winklevoss) sent him an invite to the 3D service (probably via AOL Instant Messenger). He likely signed on, made a cool avatar (with horns and a cape instead of the hoodie) with a handle like ZuckThisN00bs. Maybe he even found true virtual love. But he got ditched, much like in that opening scene of The Social NetworkThe Social Network. So he went back to his text-based social network idea...but he never forgot.

That's the only way I can wrap my head around his decision to rename his corporation to Meta, so it can fully embrace "the metaverse." That's the idea that the internet can and should be a 3-D virtual space for people to do all the things they do today online—shop, work, play, etc.—using avatars in a 3D world, ala Ready Player One. But it's not like Meta (the company) is the only one who's going to try and launch one—Microsoft, Apple, Google, the wireless carriers with 5G, and even Disney, they all want in. The basics are there, enough for people to have opinions before they even strap on their haptic bodysuits and 3D goggles.

That's why the folks at the customer service platform provider Tidio set out to survey 1,050 people (gathered from Reddit and surveyed via Amazon's Mechanical Turk) with 24 pertinent questions about the metaverse and how they feel about it.

From the get-go, it's not good news. Over three-quarters believe the metaverse will "cause serious harm to modern society."

Metaverse Infographic

That image above spells out not only the harm expected (like tech addiction getting even worse) but also a lot of positives. It's possible that simply having Facebook associated with a metaverse could be seen as harmful, considering what has come before.

Most people would want to join a metaverse for work and entertainment. But a lot also see it being used for investment, education, and online dating (69% said they'd totally do a cyber hook-up with a stranger in a virtual club). Weirdly, gaming isn't high on the list, even though 73% claimed they'd play a win-or-die game (like in Squid Game) if it was virtual.

Main Reasons to Metaverse

Respondents were high on the possibilities of using a metaverse to try things they wouldn't do IRL, like participate in virtual extreme sports (38%), use VR to alter themselves without substances (27%), and create an alter ego that's nothing like their real-life persona (24%). More than half plan to make an avatar that looks nothing like them.

NEVER IN REAL LIFE

The questions even go into asking if people such as registered sex offenders should be given access to the metaverse to use it to get rid of their criminal urges. (Most said no.) That leads to the kinds of content people feel should be censored or restricted in these future VR/AR worlds—like depictions of suicide, racism, or animal abuse, and how much money they'd be willing to spend to get the VR gear needed for access. Read the full report at Tidio to see more.

About Our Expert

Eric Griffith

Eric Griffith

Senior Editor, Features

My Experience

I've been writing about computers, the internet, and technology professionally since 1992, more than half of that time with PCMag. I arrived at the end of the print era of PC Magazine as a senior writer. I served for a time as managing editor of business coverage before settling back into the features team for the last decade and a half. I write features on all tech topics, plus I handle several special projects, including the Readers' Choice and Business Choice surveys and yearly coverage of the Best ISPs and Best Gaming ISPs, Best Products of the Year, and Best Brands (plus the Best Brands for Tech Support, Longevity, and Reliability).

I started in tech publishing right out of college, writing and editing stories about hardware and development tools. I migrated to software and hardware coverage for families, and I spent several years exclusively writing about the then-burgeoning technology called Wi-Fi. I was on the founding staff of several magazines, including Windows Sources, FamilyPC, and Access Internet Magazine. All of which are now defunct, and it's not my fault. I have freelanced for publications as diverse as Sony Style, Playboy.com, and Flux. I got my degree at Ithaca College in, of all things, television/radio. But I minored in writing so I'd have a future.

In my long-lost free time, I wrote some novels, a couple of which are not just on my hard drive: BETA TEST ("an unusually lighthearted apocalyptic tale," according to Publishers' Weekly) and a YA book called KALI: THE GHOSTING OF SEPULCHER BAY. Go get them on Kindle.

I work from my home in Ithaca, NY, and did it long before pandemics made it cool.

The Technology I Use

My first computer was a Laser 128, an Apple II-compatible clone with an integrated keyboard, matched with an eye-straining monochrome green monitor. I used it to type papers in college for other people for money...until I discovered the Mac SE in the college computer room. That changed my life. My first cellphone was a Samsung Uproar—the silver one with the built-in MP3 player from the Napster days (the pre-iPod era).

I use an iPhone 15 Pro hourly and an iPad Air infrequently (but I'm always in the market for a cheap Android tablet). I have a PlayStation 5 just to play Spider-Man, and several Windows machines, including a work-issued Lenovo ThinkPad. I talk to Alexa and Siri all day long. I do the majority of my computing on a 15-inch LG Gram laptop attached to a Thunderbolt hub to run a multi-monitor setup—I overdid it on the power needed to simply work from home.

I'm most at home in Microsoft Word after decades of writing there. More and more, I turn to services like Google Docs, using tools like Grammarly. I use Google's Chrome browser due to an addiction to several extensions I think I can't live without, but probably could. I use Excel extensively on data-intensive stories, but for chart creation, we've switched over entirely to using Infogram for interactive features that are hard to find elsewhere. I do a lot of graphics work for my stories, but limit myself to the free and amazing Paint.NET software to edit images.

I'm a firm evangelist for using the cloud for backup and syncing of files; I'm primarily using Dropbox, which has never failed me, but I also have redundant setups on Microsoft OneDrive, plus extra picture backups on Amazon Photos and iCloud. Why take chances? For entertainment, mine is a streaming-only household—my kid has never seen network TV and barely been exposed to commercials, thanks to Roku and Amazon Music. The house is peppered with smart speakers from Amazon for instant gratification and control of smart home devices like multiple Wyze cameras and Nest Protect smoke detectors. I've got accounts on all the major social networks, to my horror. I have a robot vacuum for each floor of the house. I want a 3D printer, but not sure what I'd use it for.

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