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Twitter Pauses Purge to Preserve Accounts of Deceased Users

'We've heard you on the impact that this would have on the accounts of the deceased. This was a miss on our part,' the company said on Wednesday.

 & Michael Kan Principal Reporter

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Twitter's plan to delete inactive user accounts is on hiatus, for now.

The company is delaying the purge on concerns it will also permanently delete the tweets of inactive accounts from deceased friends, family members, and celebrities.

"We've heard you on the impact that this would have on the accounts of the deceased. This was a miss on our part. We will not be removing any inactive accounts until we create a new way for people to memorialize accounts," the company said on Wednesday.

Twitter also elaborated on the reasoning behind the account purge—it needs to comply with the European Union's GDPR privacy law.

"We've always had an inactive account policy, but we haven't enforced it consistently," the company said. As a result, the proposed account purge was originally slated to first occur for inactive users based in the EU, who hadn't logged into the social media service for more than six months.

The other goal with the account purge was to crack down on bad actors and bots circulating misinformation on the platform. But on Wednesday, Twitter merely said it "may broaden the enforcement" of taking down inactive user accounts. "We will communicate with all of you if we do," the company added.

Currently, Twitter offers no way to memorialize and preserve accounts that belong to people who've passed away. The company also won't help family members take over a deceased person's account.

As a result, the proposed account purge had many users worried they'd lose access to all the tweets posted by deceased parents and celebrities, such as Adam West and Carrie Fisher.

"I've personally gotten notes from, some of whom have spent today crying in their homes, unable to work, fearing for their lost loved ones," tweeted Jason Scott, a historian who works for the Internet Archive. He's been taking requests from users to save digital copies of Twitter accounts that belong to the deceased.

In response to the concerns, Twitter's CEO Jack Dorsey tweeted on Wednesday: "This is mostly a miscommunication on our part. On us to clarify." Less than an hour later, the company announced its plans to delay the account purge.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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