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The Huawei-FedEx Saga Continues: See the Whole Timeline

We tried to ship a Huawei P30 Pro from the UK to the US, and it caused an international incident. Now the phone is back in the mail. Check out our full timeline infographic breaking down the still-developing story.

 & Sascha Segan Former Lead Analyst, Mobile
 & Adam Smith Contributing Editor
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PCMag's Huawei P30 Pro phone, which has caused a still-unfolding international incident, is back in the mail. After another false start, FedEx insists that this time, it will be delivered. We've created a full timeline of how this very much ongoing saga has unfolded thus far.

It all started last week, when PCMag tried to ship a Huawei phone from our UK office to our New York office for benchmark testing. This inadvertently kicked off a chain of events with global ripple effects. We got (and are still getting) confusing explanations from FedEx and the UK Royal Mail's Parcelforce unit, there has been an outcry from the Huawei and the Chinese government, and FedEx announced it is suing the US Department of Commerce over enforcing the Trump administration's blacklisting of Huawei.

Back when the original package was returned to our UK reporter, it came with a label blaming US government policy for the misdelivery. The offending label, which went minorly viral on Twitter, may have been added by FedEx, by Parcelforce, or by another handler in the chain. We still haven't gotten a conclusive answer on that front.

Huawei is the subject of an extremely confusing ban currently affecting US companies exporting goods to Huawei offices abroad, as well as US telecom firms using Huawei hardware in their networks. The US Commerce Department seemingly delayed the ban for 90 days in May, and the White House Budget Office is reportedly seeking a longer reprieve, but the contradicting orders have sown confusion for shipping companies like FedEx.

Check out the full timeline infographic, which breaks down everything that's happened so far.

PCMag FedEx Huawei Timeline

Beyond just this incident, the ban has imperiled Huawei's businesses because of its potential lack of access to software from Google and Microsoft, even with the delay of the export ban until August. Companies are now finding ways to work around the export ban, Mobile World Live reported today.

Huawei and FedEx also had an earlier dust-up over some misdelivered documents in late May.

Since we tried and failed to send our phone, Chinese government officials have complained, the story became a trending topic on the Chinese microblogging platform Weibo, and as mentioned, FedEx decided to sue the US government. US Commerce Secretary Wilbur Ross told Fox News: "The regulation states that common carriers cannot knowingly ship items in contravention of the entity list or other export control authorities. It does not require a common carrier to be a policeman or to know what's in every package."

FedEx CEO Frederick Smith then claimed on CNBC that its lawsuit had nothing to do with the Huawei mix-ups, but rather with new regulations on Chinese supercomputing organizations.

Will It Be Delivered This Time?

On Monday, Huawei's US PR agency, Racepoint, popped a P30 Pro phone into a FedEx envelope in San Francisco. It got to us a few days later without an issue, highlighting that the problem is when devices attempt to enter the US from abroad.

So on Monday, we tried to send the phone again. Our reporter, Adam Smith, was greeted with an "oh no" at the counter as he once again entrusted the phone to Parcelforce, a unit of Royal Mail that does international parcel shipping. He sent it via "global express," which means it should have arrived Tuesday. Parcelforce uses FedEx to ship items into the US.

For the next day and a half, we heard nothing from Parcelforce. The "global express" shipping deadline passed. Then, Wednesday morning, Smith got a call from a Parcelforce rep saying the phone was being returned to him because of customs restrictions. He then spoke to FedEx, which said FedEx would indeed take and deliver the device. Then Parcelforce came back to him saying the device had gone to FedEx.

So even though the package may arrive, there's already been another layer of confusion, this time apparently on the part of Parcelforce.

Now, we're waiting on a device that may arrive by 10:30 AM tomorrow. We'll tell you if it shows up.

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About Our Experts

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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Adam Smith

Adam Smith

Contributing Editor

Adam Smith is the Contributing Editor for PC Mag UK, and has written about technology for a number of publications including What Hi-Fi?, Stuff, WhatCulture, and MacFormat - reviewing smartphones, speakers, projectors, and all manner of weird tech. Always online, occasionally cromulent, you can follow him on Twitter @adamndsmith

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