PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Apple Solves the Accidental App Store Subscription Problem

It was far too easy to accidentally start an app subscription if you own an iPhone with Touch ID. Apple just solved the problem with a pop-up.

 & Matthew Humphries Former Senior Editor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS

If you own an iPhone with Touch ID, you'll know how easy it is to accidentally trigger an App Store subscription. It turns out Apple knew about the problem and quietly decided to fix it.

As 9To5Mac reports, the problem stems from the way in which subscription prompts would pop-up on-screen. You naturally respond by touching the Home button to dismiss the pop-up, but instead the placing of your finger on the button instigates the Touch ID authentication and confirms the subscription sign-up. Basically, it does the complete opposite of what you intended.

The fix by Apple was first spotted by app developer David Barnard who tweeted about it:

As you can see, the fix comes in the form of an additional pop-up box which gives users the opportunity to either confirm the subscription or cancel the accidental sign-up. As Barnard comments, it's not elegant, but it will stop a lot of frustration until iOS 13 arrives and Apple potentially comes up with a better solution.

If your device hasn't received this update yet and you've accidentally subscribed to a service, don't worry, there's a couple of easy ways to cancel it. It seems likely everyone with an iPhone or iPad will start seeing the extra confirmation pop-up before the week is over, though.

About Our Expert

Matthew Humphries

Matthew Humphries

Former Senior Editor

My Experience

I started working at PCMag in November 2016, covering all areas of technology and video game news. Before that I spent nearly 15 years working at Geek.com as a writer and editor. I also spent the first six years after leaving university as a professional game designer working with Disney, Games Workshop, 20th Century Fox, and Vivendi.

I hold two degrees: a Bachelor's degree in Computer Science and a Master's degree in Games Development. My first book, Make Your Own Pixel Art, is available from all good book shops.

My Areas of Expertise

  • PC components and system building
  • Raspberry Pi
  • Software development
  • Storage technology
  • Video games and gaming hardware

Read full bio