PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

45 Percent of Americans Can Barely Get Affordable Wired Broadband

Remember the digital divide? It never really was bridged. As evidenced by this report, the internet-connection differences between the haves and have-nots are wider than ever.

 & Eric Griffith Senior Editor, Features

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS

If you're feeling smug about your fiber-to-the-home (FTTH) connection that costs you next to nothing (at least per Mbps), enjoy it, hotshot. You're amid the lucky few.

The Why Axis BugBroadbandNow examined the state of United States broadband availability with a deep look into publicly available figures from 2,000 ISPs with low-cost plans, using info limited to the final three months of 2018. It looked at the data on the state, local (ZIP code), and economic level. The initial bullet points are alarming and should make every broadband ISP feel intense, burning shame.

According to BroadbandNow's research, 146 million US citizens—approximately 45 percent—can barely get a low-priced wired broadband plan, not even some simple copper-line DSL (which is simple but not cheap). If you're lucky enough to get fiber, you're probably paying the lowest cost, at least per Mbps—only 48 cents on average, compared with DSL, which averages $1.53 per Mbps!

The states with lower median household incomes (below $60,000 per year) have lower-priced plans for only 37 percent of citizens. Higher-income states have 78 percent coverage with lower-priced broadband. Ridiculous.

The Why Axis - BroabandNow Price per Mbps by State & Tech - Rhode Island call out

The report includes interactive charts you can zoom in and out of using the scrollbars. It shows, for example, that while the average of low-priced fiber coverage in the US is only 16.6 percent, the state with the most fiber coverage is Rhode Island at 84.8 percent. The most low-priced cable coverage is in Maryland at 88.8 percent (compared to the US average of 43.1 percent).

The lowest-cost DSL available is in Ohio, but it covers only 10.1 percent of households, against a national average of 2.1 percent. So let's stop talking about DSL—obviously, the ISPs don't care to provide it, even if they do charge much more for it.

The Why Axis - Price per Mbps by State (Texas call out)

The lowest prices per Mbps are, again, almost all fiber-based. The national average is 48 cents per. One state beats that with cable: Texas cable prices are as low as 12 cents per Mbps. The most expensive cable is in Wyoming ($1 per Mbps) and the most expensive fiber is in New Hampshire ($2 per Mbps).

The Why Axis - Broadband Now - Median Household Income vs. Low Cost Plan Availability

Finally, median household income is the ultimate measure of the digital divide. The red line above is the regression line and confidence interval that shows that previously mentioned 78 percent of low-priced plans are in states with a median income of $60K plus. More than half the states have median incomes less than $60K, and you can see in the lower left, a huge number of them lack for low-priced broadband.

Head to the full report to enter your own ZIP code to see where your location falls.

A quick FYI on how BroadbandNow defined its terms here: It went by still-in-effect, Obama-era FCC rules for what constitutes wired broadband, meaning it only counted providers offering a 25Mbps download and 3Mbps upload speed. It did not include mobile connections in the results (read our Fastest Mobile Networks story for more on wireless near you). For pricing, it measured only "plans with prices less than or equal to the 20th percentile of all qualifying broadband plan prices within a given technology."

For more about internet service providers, read The Best Gaming ISPs of 2019.



About Our Expert

Eric Griffith

Eric Griffith

Senior Editor, Features

My Experience

I've been writing about computers, the internet, and technology professionally since 1992, more than half of that time with PCMag. I arrived at the end of the print era of PC Magazine as a senior writer. I served for a time as managing editor of business coverage before settling back into the features team for the last decade and a half. I write features on all tech topics, plus I handle several special projects, including the Readers' Choice and Business Choice surveys and yearly coverage of the Best ISPs and Best Gaming ISPs, Best Products of the Year, and Best Brands (plus the Best Brands for Tech Support, Longevity, and Reliability).

I started in tech publishing right out of college, writing and editing stories about hardware and development tools. I migrated to software and hardware coverage for families, and I spent several years exclusively writing about the then-burgeoning technology called Wi-Fi. I was on the founding staff of several magazines, including Windows Sources, FamilyPC, and Access Internet Magazine. All of which are now defunct, and it's not my fault. I have freelanced for publications as diverse as Sony Style, Playboy.com, and Flux. I got my degree at Ithaca College in, of all things, television/radio. But I minored in writing so I'd have a future.

In my long-lost free time, I wrote some novels, a couple of which are not just on my hard drive: BETA TEST ("an unusually lighthearted apocalyptic tale," according to Publishers' Weekly) and a YA book called KALI: THE GHOSTING OF SEPULCHER BAY. Go get them on Kindle.

I work from my home in Ithaca, NY, and did it long before pandemics made it cool.

The Technology I Use

My first computer was a Laser 128, an Apple II-compatible clone with an integrated keyboard, matched with an eye-straining monochrome green monitor. I used it to type papers in college for other people for money...until I discovered the Mac SE in the college computer room. That changed my life. My first cellphone was a Samsung Uproar—the silver one with the built-in MP3 player from the Napster days (the pre-iPod era).

I use an iPhone 15 Pro hourly and an iPad Air infrequently (but I'm always in the market for a cheap Android tablet). I have a PlayStation 5 just to play Spider-Man, and several Windows machines, including a work-issued Lenovo ThinkPad. I talk to Alexa and Siri all day long. I do the majority of my computing on a 15-inch LG Gram laptop attached to a Thunderbolt hub to run a multi-monitor setup—I overdid it on the power needed to simply work from home.

I'm most at home in Microsoft Word after decades of writing there. More and more, I turn to services like Google Docs, using tools like Grammarly. I use Google's Chrome browser due to an addiction to several extensions I think I can't live without, but probably could. I use Excel extensively on data-intensive stories, but for chart creation, we've switched over entirely to using Infogram for interactive features that are hard to find elsewhere. I do a lot of graphics work for my stories, but limit myself to the free and amazing Paint.NET software to edit images.

I'm a firm evangelist for using the cloud for backup and syncing of files; I'm primarily using Dropbox, which has never failed me, but I also have redundant setups on Microsoft OneDrive, plus extra picture backups on Amazon Photos and iCloud. Why take chances? For entertainment, mine is a streaming-only household—my kid has never seen network TV and barely been exposed to commercials, thanks to Roku and Amazon Music. The house is peppered with smart speakers from Amazon for instant gratification and control of smart home devices like multiple Wyze cameras and Nest Protect smoke detectors. I've got accounts on all the major social networks, to my horror. I have a robot vacuum for each floor of the house. I want a 3D printer, but not sure what I'd use it for.

Read full bio