PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Americans Are So Jaded About Identity Theft, Cybercrime

Seventy-six percent of Americans believe it's 'inevitable' they will fall victim to identity theft and cybercrime. Yet, less than half take precautions such as using a VPN on public Wi-Fi networks.

 & Angela Moscaritolo Managing Editor, Consumer Electronics

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS

Most Americans now believe it's only a matter of time before their identity is stolen but aren't taking the necessary steps to prevent that from happening, a new survey from SAP security solutions provider ERP Maestro reveals.

The Why Axis Bug

Seventy-six percent of the 2,000 Americans ERP Maestro polled in December said they believe it's "inevitable" they will fall victim to identity theft and cybercrime. Yet less than half of respondents take precautions such as regularly reviewing their credit reports, keeping sensitive documents in a secret place, regularly changing their passwords, using a VPN when connected to public Wi-Fi networks, or paying for a credit monitoring service.

Meanwhile, half of respondents or more take other preventative actions such as looking at their bank statements for fraudulent credit and debit charges, picking complex passwords, using firewalls and anti-virus software at home, and shredding their mail and other documents.

"Things as innocuous as birthdates and pet's names become building blocks for potential crimes, and information is more exposed than ever—routinely in transit, stored on countless devices, willingly shared on public platforms," ERP Maestro wrote. "Just as businesses need to assess security risk and take preventative measures, consumers do too."

On a more positive note, 72 percent of respondents said high profile breaches such as last year's Facebook-Cambridge Analytica scandal have caused them to change their behavior. The recently disclosed Collection #1 breach, for instace, offers a good reminder to take precautions like enabling two-factor authentication and signing up for a password manager.

For more on ERP Maestro's survey results, check out the infographic below.

ERP Maestro cybercrime/identity theft infographic

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

Read full bio