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Intel's Chip Shortage Slows PC Business for Acer and Asus

Asus is warning investors that Intel's CPU shortage may last until Q3 2019 or beyond. Acer also went out of its way to say the CPU shortage was cutting into its PC sales.

 & Michael Kan Principal Reporter

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Intel's CPU shortage is threatening to drag down PC and computer component sales from Taiwan's top two vendors: Asus and Acer.

On Tuesday, Asus CEO Jerry Shen warned investors during an earnings call that the CPU shortage may last until next Q3 2019 or beyond. In the meantime, the company's motherboard business is taking a hit.

"From now until next year, the uncertainty with the shortage will be considerably huge," he added.

Last Friday, Acer also went out of its way to say the CPU shortage was cutting into the company's PC sales. As a result, the vendor's revenue was down year over year by 11.1 percent in October.

The shortage, which began in the third quarter, has been limiting supplies of entry-level CPUs, according to Intel. However, certain high-powered desktop CPUs have also been hard to find in recent weeks.

There is some good news. Intel has been prioritizing chips for laptops in the gaming and commercial segments, according to Shen. Another Taiwanese PC vendor, MSI, separately told PCMag the same. "Mobile CPU gets less impact," said Sam Chern, MSI marketing manager, in an email. "The shortage is mainly desktop CPU."

Intel processor fan

Intel declined to comment on when the shortage might end. But in September, the company announced it was investing $1 billion in its manufacturing sites to produce more chips.

"Within our CPU product lines, we're prioritizing the production of our Xeon and Core processors so that we and our customers can serve the high-performance segments of the market," interim Intel CEO Bob Swan said in an earnings call last month.

Nevertheless, the Intel CPU shortage doesn't bode well for the PC market when the holiday shopping season is about to begin. The main worry is that PC vendors, especially smaller ones, won't be able to pump out as many products, according to analysts.

"We have definitely seen the shortage affecting the consumer PC supply because manufacturers put more priority to allocate CPUs for business PCs," Gartner analyst Mikako Kitagawa told PCMag. However, the shortage may be an opening for Intel's rival AMD, which has been releasing new chips.

"Using AMD solutions is something all companies are now considering," Asus' Shen said during Tuesday's earnings call.

However, the PC vendor's challenges don't end with the chip supplies; the US-China trade war also risks adding new costs on the company's business. In September, the Trump administration imposed a 10 percent tariff on Chinese imports, including on PC components such as motherboards and graphics cards. By January, the tariffs will rise to 25 percent, meaning building a PC could get a lot pricier.

To avoid the tariffs, Asus's CEO said the company is considering moving certain product manufacturing from factories in China to other locations such as Vietnam, Indonesia, and Taiwan.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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