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After Violence, WhatsApp Restricts Message Forwarding

In India, the message forwarding feature was used to help spread fake rumors that led to mob violence and the deaths of two dozen innocent people. There, WhatsApp is capping the message forwarding to five contacts; elsewhere it will be 20.

 & Michael Kan Principal Reporter

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WhatsApp is limiting how many people you can forward messages to after the feature was abused to spread false rumors in India that led to mob violence.

WhatsApp is capping message forwarding to 20 contacts at one time. Previously, you could bulk forward a message to over 250 contacts at once.

However, the conditions are even more strict in India; WhatsApp is capping the message forwarding to only five contacts, making it more of a hassle to circulate content to large groups. It's also axing the quick forward button next to messages containing media.

In India, WhatsApp has over 200 million users. But in recent months, the app was used to spread false rumors about child kidnappings, inciting angry mobs to kill two dozen innocent people since April, according to The New York Times. In some instances, the violence was sparked when video clips purporting to show the kidnappings went viral.

In response, the Indian government demanded that WhatsApp take action to stop the fake information from spreading over the messaging service.

WhatsApp said the new limits, for now, are only a test. "We believe that these changes—which we'll continue to evaluate—will help keep WhatsApp the way it was designed to be: a private messaging app," it said in a blog post on Thursday.

The change comes as Facebook, which owns WhatsApp, is trying to rein in the dark side of social media use. On Wednesday, the company told the press it was going to remove fake information on Facebook that could lead to physical violence, meaning it'll move beyond simply policing against hate speech and direct threats.

The new policy particularly targets Sri Lanka and Myanmar, where false news on Facebook has been blamed for sparking violence against Muslims.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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