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Verizon: No 4G-Level Data Caps for 5G Home Service

Verizon's upcoming wireless home internet won't suffer from the tight data caps that make it difficult to use 4G as your primary internet service, the company says.

 & Sascha Segan Former Lead Analyst, Mobile

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Verizon's upcoming 5G home internet service won't have the kinds of data limits you expect from current wireless services, the company said today.

Verizon has been trying out its new 5G home internet service for months. In a tour of its New Jersey lab, we got a closer look at the 5G antenna setup we saw at Mobile World Congress in February. It's a silver device the size of a paperback book, which connects to a Wi-Fi router with a display. You're supposed to put in a window facing Verizon's 5G service tower.

Samsung 5G antenna for Verizon

In the test lab, engineer David Binczewski (below) showed us how the company is still working through the challenges of high-frequency, short-distance, millimeter-wave 5G—most notably, how to penetrate various materials. In a chamber designed to test new 5G devices, he held up a piece of wood between a 5G emitter and a receiver, and we watched the signal fuzz out a bit on a nearby equipment screen.

Once the network is up and running, though, fixed 5G should be able to handle the average data load of a Fios customer, and it won't be throttled down to 4G gigabyte caps.

Verizon engineer showing blocking 5G

During a roundtable, VP of network support Mike Haberman, some other Verizon folks, and the assembled journalists agreed that an average data cap in the vicinity of 180GB/month would satisfy the average consumer. That's far more than Verizon's current 4G traffic management limit, where folks who use more than 22GB get sent to the back of the line if a tower is congested.

"That shouldn't be a problem with 5G. What does 4K video use? Think about how many 4K TVs you can put on a service that's a true 1 gigabit to your house," Haberman said.

The key to high capacity is the massive amounts of spectrum Verizon is able to use for 5G, which is also why the company isn't enthusiastic about putting 5G on the low frequencies T-Mobile intends to use. While T-Mobile has been touting the range of its upcoming low-band 5G, Verizon says it wants to use 400-800MHz of spectrum for its home internet service, huge bandwidth that's only available at very high frequencies.

Along with multiple 4K TV streams, the new 5G service will work for gaming thanks to 5G's very low latency, Haberman said. While you'll still be dealing with internet latency, the 5G network itself will be in the range of 1-5ms, he said.

There's still no real date for when the 5G home service will become available, and Haberman and his team still sounded like they were figuring a lot of things out. Placing base stations is a real challenge with 5G at the 28GHz frequencies Verizon is using; they have to be no more than 500 meters from each customer, and their range is affected by trees and other obstacles.

"You don't need line of sight for every single [home], but it will be more efficient if it's line of sight," Haberman said. "That's why we're trying to figure it out in the trial. We're learning about propagation, ray tracing models, and learning about the customers' homes."

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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