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JetBlue Rolls Out Satellite Wi-Fi to Entire Fleet

The free service allows streaming video.

 & Tom Brant Managing Editor

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JetBlue completed its rollout of satellite Wi-Fi this week, meaning its entire 227-strong fleet now boasts what the airline describes as "broadband speeds" for every customer.

Connected TravelerIt's been a long wait for JetBlue flyers. The airline was relatively late to the inflight Wi-Fi phenomenon, outfitting its first aircraft in 2013, nearly five years after Gogo made its debut on commercial planes in the US.

The wait appears to be worth it: not only is JetBlue's satellite technology faster than its air-to-ground competitors, but it's free. Gogo, meanwhile, charges $19 for a day pass if you buy it in advance, and some of its single-flight plans creep above $30 if they're purchased after takeoff.

JetBlue claimed in 2015 that its Wi-Fi service, installed by ViaSat, offers up to to 20Mbps for each device. That's robust enough for streaming video, JetBlue says, although a partnership with Amazon means that the airline prioritizes Amazon's service over other streaming options.

"It's 2017 and our customers expect to be connected everywhere, whether that be from the comfort of their sofa or 35,000 feet above it," Jamie Perry, JetBlue's vice president of marketing, said in a statement. JetBlue's Wi-Fi is only available over the continental US, which means portions of flights to and from the Carribean and South America aren't connected.

Other airlines are also recognizing the benefits of satellite Wi-Fi. After suing Gogo over slow in-flight Internet last year, American Airlines selected ViaSat to provide connectivity for its new fleet of Boeing 737 MAX planes. Gogo, meanwhile, is starting to roll out its own satellite service, called 2Ku. Delta Air Lines announced in May that it plans to install 2Ku on more than 600 planes.

About Our Expert

Tom Brant

Tom Brant

Managing Editor

I’m a managing editor at PCMag.com focused on PC hardware. Reading this during the day? Then you've caught me testing gear and editing reviews of Wi-Fi routers, printers, laptops, and tons of other personal tech. (Reading this at night? Then I’m probably dreaming about all those cool products.) I’ve covered the consumer tech world as an editor, reporter, and analyst since 2015.

I've covered most major consumer tech events, including CES, Computex, Google I/O, and IFA. I've also appeared on CBS News, in USA Today, and at many other outlets to offer analysis on breaking technology news.

Before I joined the tech-journalism ranks, I wrote on topics as diverse as Borneo's rainforests, Middle Eastern airlines, and Big Data's role in presidential elections. A graduate of Middlebury College, I also have a master's degree in journalism and French Studies from New York University.

The Technology I Use

While most people buy a phone or laptop and stick with it for years, I’m lucky enough to use devices based on Android, iOS, macOS, and Windows daily as part of my job. As a result, I cycle through lots of tech in addition to my IT-issue work laptop. (Yes, that's a ThinkPad.) Personally, I’ve also owned a lot of tech products both cutting-edge and cringeworthy, from the Nintendo GameCube and the original MacBook to the Palm m105 and the CueCat.

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