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Network Admin's Toolkit

 & Oliver Rist Contributing Editor

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Buying Guide: Network Admin's Toolkit

Keeping your small-business network healthy means putting together an effective toolkit to keep it running well. You'll need more than a little black bag with screwdrivers and a cable crimper—you'll need smart software and at least a little dedicated hardware. We've rounded up a set of software and hardware tools that will keep your SMB network toolkit up-to-date--even extending to wireless networking. Best of all, these come in a wide range of prices—there's something for everyone's budget, even if you don't have an extra penny to spend.

SMB LAN managers have different priorities than those managing enterprise networks. Tasks like capacity planning, migration scheduling, traffic shaping, and sometimes even traffic prioritization take a back seat to just keeping all the link lights green. Making sure that the critical switch, server, or firewall is running smoothly. Taking care of user complaints immediately; keeping critical server applications running; and making sure you know what's running and where are important, too. These are all far more common small-business networking concerns, and the tools you select for these jobs should reflect that emphasis.

The tools we've collected do just that. Most share an ability to let you focus on doing a few tasks well without undertaking a massive learning curve. Clever front-end design and a Web-based delivery model are other common traits--at least on the software side. We'll cover more SMB network management tools going forward. You should select your tools based less on the general areas they cover than on the specific features that apply to your particular network. That's the SMB way.

But don't forget the screwdrivers.

Both UnitsAPC Netbotz
Small businesses looking for an easy way to monitor a server room will like the installation and management simplicity of the NetBotz 420—if they can afford the costly system.


Full SetAVTech Room Alert
This aggressively priced SNMP-compliant environmental monitor works with almost any dry-contact sensor, but deployment and ongoing management require some time and effort.


MetaGeek Wi-Spy 2.4xMetaGeek Wi-Spy 2.4x
The MetaGeek Wi-Spy 2.4x is a spectrum analyzer aimed at SMBs not just because of its SMB-friendly low price tag, but also because of its unique ease-of-use features. The combination makes for a highly useful tool that can easily find a home with IT generalists, not just wireless gurus.


pt360 Tools Suite Freept360 Tools Suite Free (beta)
PacketTrap's pt360 Tools Suite beta looks like a direct competitor to Spiceworks 2.0. Though both are essentially free products, the pt360 Suite concentrates more heavily on network diagnostics and management, whereas Spiceworks is more about asset management. Still, p360's free version is surprisingly feature rich and offers an intuitive, carefully developed user interface.


Smartronix PatchTest and LinkCheckSmartronix PatchTest and LinkCheck
You won't be doing complex diagnostics with the Smartronix PatchTest or LinkCheck (each is a single-task device), but these supremely easy-to-use, nicely priced gadgets are just right when you only need to know whether to replace a cable or a network card.


Spiceworks 2.0Spiceworks 2.0
The Spiceworks networking management software package makes available a powerful combination of hardware monitoring, software inventory, and a help-desk application to a huge swath of SMBs, which often lack these important capabilities. Anyone responsible for a business network of any size should download and try this app right away.


WhatsUp Gold 6.0What's Up Gold
This easily deployed, highly customizable program lets you monitor the performance of network-attached devices and receive alerts about them.

About Our Expert

Oliver Rist

Oliver Rist

Contributing Editor

My Experience

I've covered business technology for more than 25 years, and in that time I've reviewed hundreds of products and services and written a similar number of trend and analysis stories. My first job in journalism was with PC Magazine in the 1990s, but I've also written for other enterprise technology publications, including Computer ShopperInformationWeek, InfoWorld, and InternetWeek.

Between stints as a journalist, I've worked as an IT consultant, software development manager, and marketing executive for several companies, including Microsoft, where I was a senior technical product manager for Windows Server. My focus is on business tech reviews at PCMag, but you can also find me co-hosting This Week in Enterprise Tech on the TWiT.tv network.

My Areas of Expertise

The Technology I Use

My daily workhorse baby is a sleek Dell XPS 13 9310 ultraportable running Windows 11, a recent purchase that still gives me goosebumps when I look at it. When I'm at my desk, I connect it to two honking HP U28 4K displays using Dell's fancy WD19 docking station. When I'm doing personal work or something that's graphics intensive, those 4K displays get shared with my desktop machine, an iBuyPower Pro Gaming PC that uses Windows 10. And when I'm testing a network product, I use a slightly older Dell Precision Mobile Workstation that dual boots between Windows 10 and Ubuntu.

Being a business tech reviewer, my home network is a little more involved than most. It's based on a business-class Verizon FiOS internet connection, but between that and the rest of the network sits a Ubiquiti UniFi Security Gateway (USG). My wired connections, including my wife's and my PCs, our smart TVs, and printers run off two UniFi Switch 8 boxes, while the Wi-Fi gets handled using three UniFi AP AC Pro access points. Data protection is a combination of my 32TB Western Digital My Cloud Pro P4100 home NAS, a 2TB Dropbox business account, and BackBlaze's backup software.

The network is managed with UniFi's Cloud Key and Controller software, because I'm a sucker for colorful dashboards and heat maps. I sometimes back that up using a Wireshark instance I've got running on the Ubuntu machine. For work, I'm a Microsoft Office guy. I live in Outlook and use OneNote for practically everything aside from final draft writing. My days at Microsoft also made me Excel and PowerPoint proficient. The latter is where I do most of the work-related graphics chores, though for personal projects I like Adobe Photoshop and Wonderdraft.

My Wi-Fi network handles all our tablets and phones, as well as all the home automation devices in our ADT Pulse home security system. That said, I've backed that up with a couple of Wyze Cams. My phone is a Samsung Galaxy S10, and my tablet library includes three Apple iPads, an Amazon Fire HD 10, and a Samsung Galaxy Book 13.

In the misty days of yore, my first PC was a Radio Shack TRS-80 Model 4, and my first mobile phone was a Nokia 8210.

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