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Which Airlines Have the Best Wi-Fi?

 & Angela Moscaritolo Managing Editor, Consumer Electronics

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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Getting on an airplane no longer means losing touch with the outside world. These days, the friendly skies are more connected than ever before.

According to a new report from airline comparison service Routehappy, 2014 was a "banner year" for connectivity in the skies. Just a few years ago, in-flight Wi-Fi was a rarity, and where it was available, flyers complained about slow speeds and high prices.

"The landscape has since changed dramatically," Routehappy said. These days, in-flight Wi-Fi is widely available on mainline and regional connection flights within the U.S., and it's becoming more common on international flights as well.

Connected Traveler

Wi-Fi performance varies by airline. In the U.S., 35 percent of connected planes had "good" Wi-Fi that would be equivalent to 3G speeds, 38 percent had "better" service that rivals 4G, while just 1 percent had the "best" quality, which would be adequate for streaming video.

Overall, 52 airlines around the world now offer in-flight Wi-Fi in most regions; in the U.S., Delta and Virgin America earn top honors (though not everyone is impressed).

Delta — the largest U.S. airline — offers "by far" the most flights and flight miles with Wi-Fi due to its sheer number of flights per day, Routehappy said. But Virgin America — a much smaller airline — earned bragging rights for offering Wi-Fi on nearly 100 percent of its flights. If you're traveling across the pond, however, you might be best off with United, which has the most international planes with Wi-Fi, and offers the "best" service.

For more, check out the infographic below.

But is your information safe in the sky? Earlier this month, Google engineer Adrienne Porter Felt released a report that said Gogo Inflight Internet was serving SSL certificates from Gogo instead of site providers—a big no-no in online security. The move could mean that passwords and other sensitive information entered while logged into the Gogo service could have been compromised. See more in the video below.

Routehappy infographic

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

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