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Check Your Email. SpaceX Is Offering a Free Month of Starlink to Inactive Users

SpaceX is emailing former customers in Australia, Europe, Canada, and the US. But the offer is only good until Sept. 30.

 & Michael Kan Principal Reporter

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If you subscribed to but later dropped Starlink, SpaceX might try to lure you back with a freebie. 

The company is offering one month of free Starlink service to select customers who cancelled their satellite internet subscription. “We're inviting you to try Starlink again—free until September 30,” says a SpaceX email sent to subscribers in Australia, Europe, Canada, and the US. 

The email adds: “This free service applies only to your canceled service line(s).” An official Starlink support page also notes: "This free service until September 30th is only available to canceled or suspended Starlink service lines (UTs) that received an official email from Starlink."

(Credit: Reddit user liam_bowers)

Although Starlink is known for bringing high-speed broadband to rural and remote areas, there can be a variety of reasons why a user drops the service. For some, the pause is only temporary because their Starlink dish is used intermittently for RV or camping trips. 

Other users might have quit for alternatives because Starlink has drawbacks. In the US, the Starlink residential plan is a pricey $120 per month, and the network can experience congestion if your area is already full of existing subscribers. 

However, the email from SpaceX notes that SpaceX has launched over 2,300 new satellites over the past year to help Starlink deliver faster speeds and lower latency. The message also points out new upgrades, including a recent “beam switching technology” update that can help a Starlink dish work better under tree cover. 

SpaceX is offering a free month of service as it looks to attract more users — often through discounts. Last month, SpaceX took the rare step of reducing the monthly fee for Starlink for new subscribers in the US. Prior to this, the company was offering the dish hardware for free to customers in certain areas. 

If you know a current Starlink user, meanwhile, they can send you a referral for a free month of service. If you sign up and activate an account, they'll get a free month, too.

In July, SpaceX revealed that Starlink had increased to over 2 million active customers in the US, up from 1.4 million about a year ago, when its growth showed signs of slowing. Globally, the satellite internet service hit a new milestone last month, reaching 7 million users. Starlink is available in over 150 countries.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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